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Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry.

This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Verma, Rohit
Otros Autores: Enz, Cathy A., Kimes, Sheryl E., Walsh, Kate, Withiam, Glenn
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Business Expert Press, 2016.
Colección:Service systems and innovations in business and society collection.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Verma, Rohit. 
245 1 0 |a Achieving Success Through Innovation :  |b Cases and Insights from the Hospitality, Travel, and Tourism Industry. 
260 |a New York :  |b Business Expert Press,  |c 2016. 
300 |a 1 online resource (216 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a Service systems and innovations in business and society collection,  |x 2326-2699 
588 0 |a Print version record. 
505 0 |a Cover; Contents; Foreword; Acknowledgments; Chapter 1: The Nature of Innovation; Chapter 2: Improving the Customer Experience; Chapter 3: Better Human Resources for Improved Operations; Chapter 4: Sustainability Innovation; Chapter 5: Applying Technology for Corporate Success; Chapter 6: Innovative Restaurant Concepts; Chapter 7: Lodging Concept Innovation; Chapter 8: Strategic Intermediation; Chapter 9: Achieving Success through Innovation; About the Authors; Index; Adpage; Backcover. 
504 |a Includes bibliographical references and index. 
520 3 |a This book investigates the genesis and success of innovation in the hospitality industry as detailed in over four dozen case studies. In many of the cases, the innovators themselves provide the insights into their innovative inspiration and the lessons learned from the way they brought their ideas to life. The cases include innovations for improved customer service, stronger human resources, and new food service and lodging concepts. While updated technology forms the basis for many of the innovations, some of the cases focus specifically on technology improvements, with a particular focus on the use of technology as a mediator in the service value chain. With the passage of several years, the book shares the outcome of the innovative concepts--most of which continue to operate. The lessons presented will provide you a valuable perspective on success through innovation, whether you are operating in the hospitality industry or another business. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Hospitality industry  |x Management. 
650 0 |a Tourism  |x Management. 
650 0 |a Technological innovations. 
650 6 |a Accueil (Tourisme)  |x Gestion. 
650 6 |a Innovations. 
650 7 |a Hospitality industry  |x Management  |2 fast 
650 7 |a Technological innovations  |2 fast 
650 7 |a Tourism  |x Management  |2 fast 
700 1 |a Enz, Cathy A. 
700 1 |a Kimes, Sheryl E. 
700 1 |a Walsh, Kate. 
700 1 |a Withiam, Glenn. 
776 0 8 |i Print version:  |a Verma, Rohit.  |t Achieving Success Through Innovation : Cases and Insights from the Hospitality, Travel, and Tourism Industry.  |d New York : Business Expert Press, ©2016  |z 9781631570438 
830 0 |a Service systems and innovations in business and society collection.  |x 2326-2699 
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