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The Anatomy of High Performing Teams : a Leader's Handbook.

This manual provides a framework for building the skills and practices vital to the leadership of high performing teams.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Laiken, Marilyn
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Toronto : University of Toronto Press, 1998.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Intro
  • CONTENTS
  • INTRODUCTION
  • Behind the Scenes: 1 PRE-MEETING PREPARATION
  • First Contacts
  • Who Should Attend?
  • Needs Assessment
  • Verbal Needs Assessment (by telephone or in person)
  • The Written Questionnaire
  • On-The-Spot Data Collection
  • Summary
  • Planning for the First Meeting
  • Beginnings: 2 FORMING PHASE
  • Background: General Principles of Group Development
  • Forming Phase
  • Establishing a Comfortable Psychological/Emotional Working Environment
  • Clarifying Expectations: Setting Group Goals and Developing Commitment to the Task and the Team
  • Defining Your Role as Group Facilitator
  • Print Resources and Films
  • Spinning Your Wheels: 3 STORMING PHASE
  • Storming Phase
  • What do members need?
  • What can the facilitator do?
  • Helping Group Members to Communicate Effectively
  • Conducting Process Analysis and Feedback Sessions
  • Summary
  • Print Resources
  • Films
  • The Group Takes Off: 4 NORMING & PERFORMING PHASES
  • Norming Phase
  • A bridge to performing effectively
  • Performing Phase
  • Systematic Problem Solving
  • Print Resources
  • Films
  • Adjourning
  • Helping a group which no longer needs to meet.