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Tabla de Contenidos:
  • 1. Marketing foundations: relationship
  • 2. Creating value and differentiation
  • 3. The importance of target marketing
  • 4. Learning to articulate value with a proper message
  • 5. Integrated marketing: conveying the message
  • 6. Patient loyalty for referrals
  • 7. Patient review sites and the benefits of reputation management
  • 8. Websites and social media for doctors and staff
  • 9. Using staff as marketing avatars
  • 10. Thoughts on portals
  • Index.