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Simply said : communicating better at work and beyond /
"Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do peo...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Hoboken :
Wiley,
2016.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Sullivan, Jay, |d 1962- |e author. | |
| 245 | 1 | 0 | |a Simply said : |b communicating better at work and beyond / |c Jay Sullivan. |
| 264 | 1 | |a Hoboken : |b Wiley, |c 2016. | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 500 | |a Includes index. | ||
| 520 | |a "Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus more on others and less on ourselves. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and stellar media appearances, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life"-- |c Provided by publisher | ||
| 520 | |a "Most books on communication skills focus only on skills. This book will connect all of the content through Exec|Comm's overarching philosophy: We are all more effective communicators, and therefore more effective professionals, when we focus less on ourselves and more on other people. After an introduction of a basic Exec|Comm "philosophy" about how to communicate better, the book will be divided into three main sections: Self-Empowerment, Skills and Situations, and include chapters on Understanding Your Personal Communication Style (Self-Empowerment), Building Your Reputation as a Listener (Skills), and Delivering Formal Presentations and Speeches (Situations)"-- |c Provided by publisher | ||
| 588 | 0 | |a Print version record and CIP data provided by publisher. | |
| 505 | 0 | |a Simply Said: Communicating Better at Work and Beyond; Contents; Introduction: Focus on Others; Section One Your Content; Chapter 1 What Do You Mean by That?: Conveying a Clear Message; Keep It Short; Use Simple Language; Avoid Jargon; Focus on the Audience; When Building Rapport; Messages About Yourself; Chapter 2 Once Upon a Time ... : Telling Engaging Stories; The Process; So these two guys walk into a bar. . . .; Chapter 3 A Place for Everything: Organizing Your Content; The Informative Format; The Persuasive Format; The Hook; The Recommendation; The Benefits-Why Should They Care? | |
| 505 | 8 | |a Prove the BenefitsSummarize; Tell Next Steps; Craft the Content; Section Two Your Oral Communication Skills; Chapter 4 Stand Up and Stand Out: Making the Most of Your Body Language; You Talkin' to Me?; Nuances; Voice; Slow Down. You Move Too Fast; Speak Up. I Can't Hear You; Your Tone; Your Inflection; Body Language; Your Seated Posture; Your Hands; Your Face; Your Stance; Chapter 5 Are You Just "Waiting to Talk"?: Listening to Understand; Maintain Eye Contactand Posture; Take Notes; Change the Norm; Ask Probing Questions; Ask Closed Questions or Open-Ended Questions, Depending on Your Goal. | |
| 505 | 8 | |a Confirm and ClarifyChapter 6 See It. Save It. Say It.: Delivering from Notes and Visuals; Embrace the Silence; Delivering from Notes; Create a "Spot Word" Outline; Use "Anchor Word" Phrases; Maintain the "Arc of Silence"; Use the "Spot Word" Technique; Demonstrate with Your Hands; Delivering from Visuals; Get Started; Share Your Content; Pull It All Together; Webinars; Your "Delivery Tool" vs. Your "Leave-Behind"; Chapter 7 What If They Ask You Something You Don't Know?: Responding to Questions; Listen to the Entire Question; Gain Time to Think. | |
| 505 | 8 | |a Thinking Time Technique 1: Repeat or Rephrase the QuestionThinking Time Technique 2: Use a "Lead-in"; Know When to Skip the Thinking Time Technique; Answer and Reaffirm YourMain Point; Ask for the Next Question; Respond to Emotion; Acknowledge; Relate; Transition and Answer; Section Three Your Written Communication Skills; Chapter 8 Challenge Every Word: Editing for Clarity; Get Rid of the Clutter; Eliminate "Zero" Words; Cut Wordy Expressions; Avoid Confusing Constructions; Don't Confuse "i.e." and "e.g."; Use the Best Possible Words; Look for Words Ending in -tion, -ment, -ance, -ing. | |
| 505 | 8 | |a Look for the "to Be" Verb and Similar Weak VerbsDecide the True Action You Want to Convey; Put the Actor in the Right Place in the Sentence; The Actor Comes Before the Verb; The Actor Comes After the Verb; The Actor Is Absent from the Sentence; Chapter 9 Form Follows Function: Structuring Your Documents; Persuading; Informing; Chapter 10 Make It Easy: Creating Reader-Friendly Documents; Personal Pronouns; Write Short Sentences; Vary Your Sentence Length; Don't Overwhelm the Reader; Chapter 11 Hit Send with Confidence: Writing Emails That Resonate; Structure and Content. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Business communication. | |
| 650 | 0 | |a Social interaction. | |
| 650 | 0 | |a Self-actualization (Psychology) | |
| 650 | 6 | |a Communication dans l'entreprise. | |
| 650 | 6 | |a Interaction sociale. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Communication |x General. |2 bisacsh | |
| 650 | 7 | |a Business communication |2 fast | |
| 650 | 7 | |a Self-actualization (Psychology) |2 fast | |
| 650 | 7 | |a Social interaction |2 fast | |
| 655 | 0 | 4 | |a Electronic books. |
| 758 | |i has work: |a Simply said (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGX9PjvJ4mqP86KJJCk4bd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Sullivan, Jay, 1962- |t Simply said. |d Hoboken : Wiley, 2016 |z 9781119285281 |w (DLC) 2016031017 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4716999 |z Texto completo |
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