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Employee experience : a capstone guide to peak performance.
The Employee Experience: A Capstone Guide to Peak Performance is a bookäbout people-celebrating people, appreciating people, letting them beḧeard, engaging them in meaningful ways, and leading them to greatness. A superior employee experience is the driving force behind a thriving organization.Ït st...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified] :
North Loop Books,
2016.
Ã2016 |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover Page; Foreword by Michael Henry Cohen; Introduction; Solution One: Purposeful Rounding; Solution Two: Direct Dialogue: Performance Feedback Conversations; Solution Three: Recognition, Celebration, and Appreciation; Solution Four: Hire Tough, Manage Easy; Solution Five: Leading a Multigenerational Workforce; Solution Six: The Employee Experience Team; Solution Seven: Transparent Communication; Solution Eight: Behavior Standards; Solution Nine: Leader and Employee Development; Solution Ten: Surveying and Improving the Employee Experience; Solution Eleven: Resiliency.
- Solution Twelve: Review, Readjust, Refresh, Reconnect, and Re-InspireAppendix 1: The Framework for Achieving Great Results; Appendix 2: The Capstone Team Structure; Appendix 3: Sample Stoplight Report; Appendix 4: Sample Hiring Decision Matrix; Appendix 5: Sample First Days' Checklist; Appendix 6: Sample Employee Experience Team Charter; Appendix 7: Sample Behavior Standards Recommitment Form; Appendix 8: Leadership Learning Needs Assessment; Appendix 9: Sample Learning Roadmap; Appendix 10: Sample Employee Survey Statements; Appendix 11: Employee Experience Survey Results Worksheet.
- Appendix 12: Sample Organization-Wide and/or Department-Specific GoalsReferences; Acknowledgments.