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Employee experience : a capstone guide to peak performance.
The Employee Experience: A Capstone Guide to Peak Performance is a bookäbout people-celebrating people, appreciating people, letting them beḧeard, engaging them in meaningful ways, and leading them to greatness. A superior employee experience is the driving force behind a thriving organization.Ït st...
| Clasificación: | Libro Electrónico |
|---|---|
| Autores principales: | , |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
[Place of publication not identified] :
North Loop Books,
2016.
Ã2016 |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 008 | 160802s2016 xx ob 000 0 eng d | ||
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| 020 | |a 9781635051179 |q (electronic bk.) | ||
| 020 | |a 1635051177 |q (electronic bk.) | ||
| 020 | |z 1635051150 | ||
| 020 | |z 9781635051155 | ||
| 035 | |a (OCoLC)954540532 | ||
| 050 | 4 | |a HF5549.5.C35 |b .T489 2016eb | |
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| 082 | 0 | 4 | |a 650.14 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a McLeod, Jane |q (Jane Anne), |d 1961- |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjMcVQKBYdBHxf343pJv73 | |
| 245 | 1 | 0 | |a Employee experience : |b a capstone guide to peak performance. |
| 260 | |a [Place of publication not identified] : |b North Loop Books, |c 2016. | ||
| 264 | 4 | |c Ã2016 | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 505 | 0 | |a Cover Page; Foreword by Michael Henry Cohen; Introduction; Solution One: Purposeful Rounding; Solution Two: Direct Dialogue: Performance Feedback Conversations; Solution Three: Recognition, Celebration, and Appreciation; Solution Four: Hire Tough, Manage Easy; Solution Five: Leading a Multigenerational Workforce; Solution Six: The Employee Experience Team; Solution Seven: Transparent Communication; Solution Eight: Behavior Standards; Solution Nine: Leader and Employee Development; Solution Ten: Surveying and Improving the Employee Experience; Solution Eleven: Resiliency. | |
| 505 | 8 | |a Solution Twelve: Review, Readjust, Refresh, Reconnect, and Re-InspireAppendix 1: The Framework for Achieving Great Results; Appendix 2: The Capstone Team Structure; Appendix 3: Sample Stoplight Report; Appendix 4: Sample Hiring Decision Matrix; Appendix 5: Sample First Days' Checklist; Appendix 6: Sample Employee Experience Team Charter; Appendix 7: Sample Behavior Standards Recommitment Form; Appendix 8: Leadership Learning Needs Assessment; Appendix 9: Sample Learning Roadmap; Appendix 10: Sample Employee Survey Statements; Appendix 11: Employee Experience Survey Results Worksheet. | |
| 505 | 8 | |a Appendix 12: Sample Organization-Wide and/or Department-Specific GoalsReferences; Acknowledgments. | |
| 520 | |a The Employee Experience: A Capstone Guide to Peak Performance is a bookäbout people-celebrating people, appreciating people, letting them beḧeard, engaging them in meaningful ways, and leading them to greatness. A superior employee experience is the driving force behind a thriving organization.Ït starts with effective leadership-putting customers second andÿour employees first. In our work over the past decade, we've uncovered a collection of solutionsẗhat have been used over and over to achieve positive results. ThisÈbook, which is as enjoyable to read as it is informative, is a means to g. | ||
| 504 | |a Includes bibliographical references. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Career development. | |
| 650 | 0 | |a Job satisfaction. | |
| 650 | 0 | |a Personnel management. | |
| 650 | 0 | |a Leadership. | |
| 650 | 2 | |a Career Mobility | |
| 650 | 2 | |a Job Satisfaction | |
| 650 | 2 | |a Personnel Management | |
| 650 | 2 | |a Leadership | |
| 650 | 6 | |a Plan de carriÆere. | |
| 650 | 6 | |a Satisfaction au travail. | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 6 | |a Leadership. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Reference. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Skills. |2 bisacsh | |
| 650 | 7 | |a Personnel management |2 fast | |
| 650 | 7 | |a Leadership |2 fast | |
| 650 | 7 | |a Job satisfaction |2 fast | |
| 650 | 7 | |a Career development |2 fast | |
| 700 | 1 | |a Tetzlaff, Sue, |e author. | |
| 700 | 1 | |a Cohen, Michael Henry, |e writer of foreword. | |
| 758 | |i has work: |a The employee experience (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFHwqhxdW3KyTVtjWGGXgq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Mcleod, Jane. |t Employee experience. |d [Place of publication not identified] : North Loop Books, 2016 |z 1635051150 |z 9781635051155 |w (OCoLC)952790329 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4617473 |z Texto completo |
| 938 | |a EBL - Ebook Library |b EBLB |n EBL4617473 | ||
| 938 | |a EBSCOhost |b EBSC |n 1293769 | ||
| 938 | |a YBP Library Services |b YANK |n 13098214 | ||
| 994 | |a 92 |b IZTAP | ||