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160827s2016 enk o 000 0 eng d |
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|a 9781472930248
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|a 147293024X
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|b 000068986219
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|a HD66
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|a 658.4022
|2 23
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|a UAMI
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|a Hughes, Justin.
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|a The Business of Excellence :
|b Building high-performance teams and organizations.
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| 260 |
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|a London :
|b Bloomsbury Publishing,
|c 2016.
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| 300 |
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|a 1 online resource (243 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour.
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|a You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need.
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|a Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies.
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|a Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points.
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|a Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues.
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|a Chapter 7 Bringing others on the journey (Leadership).
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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|a Teams in the workplace
|x Management.
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| 650 |
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|a Employees
|x Coaching of.
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| 650 |
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|a Leadership.
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| 650 |
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|a Leadership
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| 650 |
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|a Équipes de travail
|x Gestion.
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| 650 |
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|a Leadership.
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| 650 |
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|a Employees
|x Coaching of
|2 fast
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| 650 |
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|a Leadership
|2 fast
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| 650 |
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|a Teams in the workplace
|x Management
|2 fast
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| 776 |
0 |
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|i Print version:
|a Hughes, Justin.
|t Business of Excellence : Building high-performance teams and organizations.
|d London : Bloomsbury Publishing, ©2016
|z 9781472930224
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| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4592009
|z Texto completo
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| 936 |
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|a BATCHLOAD
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| 938 |
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|a EBL - Ebook Library
|b EBLB
|n EBL4592009
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| 938 |
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|a ProQuest MyiLibrary Digital eBook Collection
|b IDEB
|n cis33457123
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| 994 |
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|a 92
|b IZTAP
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