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EBOOKCENTRAL_ocn952247514 |
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OCoLC |
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|a 1162920944
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|a UAMI
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|a Hiles, Andrew.
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1 |
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|a Service level agreements :
|b winning a competitive edge for support & supply services /
|c Andrew Hiles.
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260 |
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|a Brookfield, Connecticut :
|b Rothstein Publishing,
|c ©2016.
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|a 1 online resource (1005 pages)
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|a Rothstein catalog on disaster recovery.
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|a Online resource; title from PDF title page (EBSCO, viewed April 25, 2018)
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|a Service-level agreements.
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|a Total quality management.
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|a Qualité de service.
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|a Services (Industrie)
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|a BUSINESS & ECONOMICS
|x Management.
|2 bisacsh
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|a BUSINESS & ECONOMICS
|x Management Science.
|2 bisacsh
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|a BUSINESS & ECONOMICS
|x Organizational Behavior.
|2 bisacsh
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|a Service industries
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