Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

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"Cut warranty costs by reducing fraud with transparent processes and balanced control Warranty Fraud Management provides a clear, practical framework for reducing fraudulent warranty claims and other excess costs in warranty and service operations. Packed with actionable guidelines and detailed...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Kurvinen, Matti, 1961- (Autor), Töyrylä, Ilkka, 1970- (Autor), Murthy, D. N. P. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken : Wiley, 2016.
Temas:
Quality of products.
Warranty.
Products liability.
Sales management.
Qualité des produits.
Garantie.
Responsabilité du fait des produits.
Ventes > Gestion.
warranties.
COMPUTERS > Database Management > Data Mining.
Products liability
Quality of products
Sales management
Warranty
Acceso en línea:Texto completo
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Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
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Electrónico eBook
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