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Execution excellence : making strategy work using the balanced scorecard /

"A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and ove...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Anand, Sanjiv (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • THE REAL WORLD OF STRATEGY: The global business environment in today's flat world: news flows faster than water!
  • The evolving role of strategy: is strategy dead?
  • Strategy formulation: building a strategy that works
  • Strategy execution: it's all about the implementation
  • The business planning process: don't let the process overrun you. INTRODUCING THE BALANCED SCORECARD: Introducing the balanced scorecard: circa 1992 and still going strong
  • Challenges in implementing the balanced scorecard successfully: time to put on a helmet! CHALLENGES IN BALANCED SCORECARD DESIGN: Designing the strategy map: keep it lite
  • Defining objectives: the wordsmith's challenge
  • Picking owners: four executives don't run a company
  • The art of measurement: lead, lag, and how many are enough
  • Units and frequency of measurement: stay honest
  • Target setting: actionable or aspirational?
  • Initiative alignment: are you overrun with projects?
  • Designing cascades: top down or bottom up
  • Aligning individual and enterprise performance: unlocking human capital. CHALLENGES IN IMPLEMENTATION: Selecting the right balanced scorecard coordinator: not the audit team, please!
  • Get ready for the first reporting: sixty days to lift-off!
  • How should the first meeting run? And how frequently?
  • What about scorecard automation? Mobile and dynamic scorecards
  • What happens after a meeting? Making sure the traction lasts the whole month
  • The communication challenge: it's like keys to the executive washroom
  • What happens if performance does not improve? Patience and speed go together
  • Running a best-in-class project management office: you can't do it without a command center
  • Ooops. The strategy has changed: what happens now? APPENDICES: Industry and function specific strategy maps and scorecards
  • Bank case study
  • Textile company case study
  • Travel and tourism case study
  • Illustrative financial measures by industry.