Unboxing IT : a look inside the information technology black box /
"Computers and technology have reached a level of invisibility in our lives that is equal to indoor plumbing and electricity. We don't think about the mechanics of how they work, but when any of those systems breaks it is a MASSIVE disruption in our lives. All of us understand the basics o...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Lanham :
Rowman & Littlefield,
[2016]
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction
- IT: The Black Box
- The Dimensions of the Box
- History of IT
- Talking Tech
- What's in the Box?
- What Do the Organization and IT Want From Each Other??
- Communicating With the Organization
- What Numbers to Watch?
- The Walls of the Box
- Hardware
- Software
- Networks
- Help Desk
- How do We Build the Box?
- Project Management & Methodologies
- Process Improvement
- Risk Management
- Vendor Management
- Security
- Who Holds the Box?
- Staffing & Teachable Moments
- Your Personal Box
- Living a Digital Life & IT Consumerization
- Future Watching
- Closing the Box
- Conclusion.