Managing and improving quality : integrating quality, statistical methods and process control /

Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The b...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Sahay, Amar (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
Edición:First edition.
Colección:Supply and operations management collection.
Temas:
Quality of products.
Quality control.
Qualité des produits.
Qualité > Contrôle.
quality control.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Quality control
Quality of products
capability analysis
common cause of variation
control charts
control charts for attributes
control charts for variables
control limits
cost of quality
lean six sigma
pattern analysis
p-chart
process spread
process variation
rational subgroup
R-Chart
run charts
s-chart
Six Sigma
special causes of variation
specification limits
statistical process control
three-sigma limits
total quality management (TQM)
x- chart
Acceso en línea:Texto completo
Descripción
Sumario:Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs--Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality--Statistical Process Control (SPC)--a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC--control charts--used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers.
Notas:Title from PDF title page (viewed on December 26, 2015).
Descripción Física:1 online resource (1 PDF (xii, 288 pages))
Bibliografía:Includes bibliographical references (page 281) and index.
ISBN:9781631573422
163157342X
ISSN:2156-8200

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