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|a EBLCP
|b eng
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|c EBLCP
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|d OCLCO
|d OCLCF
|d OCLCQ
|d MERUC
|d ZCU
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|a 9788763099356
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|a 8763099357
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|a (OCoLC)935248868
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|a HF5389
|b .G478 2012eb
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|a 658.049
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|a UAMI
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|a Gesteland, Richard R.
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|a Cross-Cultural Business Behavior :
|b a Guide for Global Management.
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|a 5th ed.
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| 260 |
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|a Frederiksberg :
|b Samfundslitteratur,
|c 2012.
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| 300 |
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|a 1 online resource (400 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a Cross-Cultural Business Behavior -- Copyright -- Table of Contents -- Cases -- Foreword to the Fifth Edition -- Part One -- Introduction -- The Sources -- Part Two -- 1. Patterns of Cross-Cultural Business Behavior -- Two Iron Rules of International Business -- Brief Introduction to the Patterns -- Deal-Focused vs Relationship-Focused Business Behavior -- Direct (low-context) vs Indirect (high-context) Communication -- Informal (egalitarian) vs Formal (hierarchical) Business Behavior -- Rigid-Time (monochronic) vs Fluid-Time (polychronic) Cultures -- Emotionally Expressive vs Emotionally Reserved Business Behavior -- 2. The Great Divide Between Business Cultures -- Relationship-Focus vs Deal-Focus -- Making Initial Contact -- The Indirect Approach -- Pulling Guanxi -- But What If You Are the Buyer? -- 3. Deal First or Relationship First? -- Getting to Know Each Other -- You Need to Develop a Personal Relationship -- Bureaucracy in RF Markets -- The Importance of Face-to-Face Contact -- The Role of the Contract -- 4. Communicating Across The Great Divide -- Direct vs Indirect Language -- Harmony vs Clarity -- Nonverbal Negatives -- The Myth of the "Inscrutable Oriental" -- Communication and "Face" -- Miscommunication Across Cultures -- "Low-Context" and "High-Context" Communication -- "Telling It Like It Is" vs "Saving Face" -- 5. Hierarchical (Formal) and Egalitarian (Informal) Business Cultures -- Status, Power and Respect -- Culture Clash in Germany -- Showing Respect to the Customer -- Hierarchies and Status in Asia -- Showing Respect in Asia -- Nonverbal Ways of Showing Respect -- Status Barriers -- The Gender Barrier -- The Youth Barrier -- How to Overcome the Youth Barrier with Hierarchical Buyers -- Other Status Factors -- 6. Time and Scheduling -- Rigid-Time vs Fluid-Time Cultures -- Europe: The North/South Divide.
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|a Where the Clock Slows Down -- It's about Time ... -- Culture Shock in a Time Warp -- Punctuality -- Agendas: Fixed vs Flexible -- Schedules and Deadlines -- 7. Nonverbal Communication (Body Language) -- Emotionally Expressive vs Emotionally Reserved Cultures -- Expressive vs Reserved Communication Behavior -- Paraverbal Communication: Vocal Volume and Inflection -- Paraverbal Communication: The Meaning of Silence -- Paraverbal Communication: Conversational Turn-taking vs Conversational Overlap -- The Four Key Elements of Nonverbal Communication -- Interpersonal Distance: The Space Bubble -- Space: When Worlds Collide -- How Touching! -- Touchingâ#x80;¦How? -- Touch Behavior: Shaking Hands Across Cultures -- The Eyes Have It -- Eye Contact in Expressive Cultures -- Eye Contact in East and Southeast Asia -- Body Stance and Eye Contact -- Nonverbal Communication: Kinesics -- Facial Expression: Raised Eyebrows -- Ambiguous Gestures -- The Cultural Relativity of Business Behavior -- 8. Global Business Protocol and Etiquette -- Patterns of International Business Protocol -- Meeting Protocol: Dress Code -- Meeting Protocol: Punctuality -- Nonverbal Greetings: Handshake, Bow, Salaam, Namaste or Wai? -- Nonverbal Greetings Kissing: Hand, Cheek, Lips or None of the Above? -- Meeting Protocol: Forms of Address -- Verbal Greetings -- Meeting Protocol: Exchanging Business Cards -- Giving and Receiving Gifts -- Business Gifts -- Hostess Gifts: Europe -- Meeting Protocol: Refreshments -- Wining and Dining -- 9. Culture, Corruption and Bribery -- The Downside of Bribing Officials -- Poverty and Corruption -- Bureaucratic Red Tape Breeds Corruption -- Offer Legal Travel Perks and Favors -- Be Creative -- Culture and Corruption -- Relationship-Focused Cultures: The Importance of Contacts -- Polychronic Cultures: The Meaning of Time.
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|a Hierarchical Cultures: Status, Power and Respect -- 10. Selling Across Cultures -- Customer Focus in the Global Marketplace -- Consumer Goods: Food and Beverages -- Disaster at Euro Disney -- Marketing the Big Mac -- Chocolate -- Coffee -- Milk -- Coca-Cola -- Beer -- There's No Accounting for Taste -- A Chacun Son Gout (To Each His Own) -- The Name Game -- Globalize ... or Localize? -- Part Three Forty Negotiator Profiles -- Group A Relationship-focused -- Formal, Polychronic, Reserved -- Indian Business Behavior -- Indian Body Language -- Indian Business Protocol -- Indian Negotiating Behavior -- Bangladeshi Business Behavior -- Bangladeshi Protocol and Etiquette -- Burmese Business Behavior -- Burmese Business Protocol and Etiquette -- Cambodian Business Behavior -- Cambodian Business Protocol and Etiquette -- Cambodian Negotiating Behavior -- Laotian Business Behavior -- Laotian Business Protocol and Etiquette -- Laotian Negotiating Style -- Vietnamese Business Behavior -- Vietnamese Business Protocol and Etiquette -- The Vietnamese Negotiating Style -- Thai Business Behavior -- Thai Negotiating Behavior -- Thai Business Protocol and Etiquette -- Malaysian Business Behavior -- Malaysian Nonverbal Communication -- Malaysian Business Protocol and Etiquette -- Malaysian Negotiating Behavior -- Indonesian Business Behavior -- Indonesian Nonverbal Behavior -- Indonesian Business Protocol -- Indonesian Negotiating Behavior -- Filipino Business Behavior -- Filipino Nonverbal Communication -- Filipino Business Protocol -- Filipino Negotiating Style -- Group B Relationship-Focused -- Formal, Monochonic, Reserved -- Japanese Business Behavior -- Japanese Business Protocol -- Chinese Business Behavior -- Face Issues -- Chinese Nonverbal Communication -- Chinese Business Protocol -- Chinese Negotiating Behavior -- South Korean Business Behavior.
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|a Korean Paraverbal and Nonverbal Communication -- Korean Business Protocol -- South Korean Negotiating Style -- Singaporean Business Behavior -- Singaporean Verbal Communication -- Singaporean Paraverbal Communication -- Singaporean Nonverbal Communication -- Singaporean Business Protocol -- Group C Relationship-Focused -- Formal, Polychronic, Expressive -- Business Behavior in the Arab World -- Communicating with Arabs -- Arab Verbal Language -- Arab Nonverbal Language -- Arab Orientation to Time -- Arab Hierarchy, Status and Honor -- Arab Business Protocol and Etiquette -- Arab Negotiating Behavior -- Egyptian Business Behavior -- Egyptian Verbal Communication -- Egyptian Nonverbal Communication -- Egyptian Business Protocol -- Turkish Business Behavior -- Turkish Business Communication -- Turkish Nonverbal Communication -- Turkish Hierarchies, Status and Gender -- Turkish Time and Scheduling -- Turkish Business Protocol and Etiquette -- Turkish Negotiating Behavior -- Greek Business Behavior -- Greek Nonverbal Communication -- Greek Business Protocol -- Brazilian Business Behavior -- Business Customs and Protocol -- Mexican Business Behavior -- Mexican Nonverbal Behavior -- Mexican Business Protocol -- Mexican Negotiating Behavior -- Group D Relationship-Focused -- Formal, Polychronic, Variably Expressive -- Russian Business Behavior -- Russian Business Protocol and Etiquette -- Russian Negotiating Style -- Polish Business Behavior -- Polish Paraverbal and Nonverbal Behavior -- Polish Business Protocol and Etiquette -- Polish Negotiating Behavior -- Romanian Business Behavior -- Romanian Expressive Paraverbal and Nonverbal Behavior -- Romanian Business Protocol and Etiquette -- Romanian Negotiating Behavior -- Slovak Business Behavior -- Group E Moderately Deal-Focused, Formal, Variably Monochronic, Emotionally Expressive -- French Business Behavior.
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|a Relationship-Focus -- Orientation to Time -- Hierarchical Behavior -- Business Communication Style -- French Negotiating Style -- French Business Protocol and Etiquette -- Belgian Business Behavior -- Belgian Business Protocol and Etiquette -- Belgian Nonverbal Communication -- Italian Business Behavior -- Italian Nonverbal Communication -- Italian Business Protocol and Etiquette -- Spanish Business Behavior -- Spanish Nonverbal Communication -- Spanish Business Protocol -- Hungarian Business Behavior -- Hungarian Paraverbal and Nonverbal Behavior -- Hungarian Business Protocol and Etiquette -- Hungarian Negotiating Style -- Group F Moderately Deal-Focused, Formal, Variably Monochronic, Reserved -- The Business Behavior of the Baltic States -- Baltic Negotiating Behavior -- Baltic Paraverbal and Nonverbal Communication -- Baltic Business Protocol and Etiquette -- Group G Deal-Focused, Moderately Formal, Monochronic, Reserved -- British Business Behavior -- British Nonverbal Communication -- British Business Protocol -- British Social Etiquette -- British Negotiating Style -- Irish Business Behavior -- Irish Business Protocol -- Irish Social Etiquette -- Irish Negotiating Behavior -- Danish Business Behavior -- Language of Business -- Deal-Focused Business Behavior -- Verbal Directness -- Egalitarian Business Behavior -- Monochronic Time Behavior -- Emotionally Reserved Communication Style -- Danish Business Protocol -- Danish Negotiating Behavior -- Norwegian Business Behavior -- Emotionally Reserved Communication Style -- Norwegian Business Protocol and Etiquette -- Norwegian Negotiating Behavior -- Swedish Business Behavior -- Egalitarian Business Behavior -- Deal-Focus -- Verbal Directness -- Emotionally Reserved Communication Style -- Nonverbal Language -- Swedish Business Protocol and Social Etiquette -- The Swedish Negotiating Style.
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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|a Business etiquette.
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| 650 |
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|a Export marketing.
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| 650 |
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0 |
|a Intercultural communication.
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| 650 |
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|a Negotiation in business.
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| 650 |
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|a National characteristics.
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| 650 |
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6 |
|a Savoir-vivre
|x Affaires.
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| 650 |
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6 |
|a Négociations (Affaires)
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| 650 |
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6 |
|a Caractéristiques nationales.
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| 650 |
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7 |
|a Business etiquette
|2 fast
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| 650 |
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7 |
|a Export marketing
|2 fast
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| 650 |
|
7 |
|a Intercultural communication
|2 fast
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| 650 |
|
7 |
|a National characteristics
|2 fast
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| 650 |
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7 |
|a Negotiation in business
|2 fast
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| 758 |
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|i has work:
|a Cross-cultural business behavior (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGG7WHRDvcCw8G7XyfD44q
|4 https://id.oclc.org/worldcat/ontology/hasWork
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| 776 |
0 |
8 |
|i Print version:
|a Gesteland, Richard R.
|t Cross-Cultural Business Behavior : A Guide for Global Management.
|d Frederiksberg : Samfundslitteratur, ©2012
|z 9788763002387
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4186656
|z Texto completo
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| 938 |
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|a EBL - Ebook Library
|b EBLB
|n EBL4186656
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| 994 |
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|a 92
|b IZTAP
|
