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Innovative Quality Management Cases.
The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the Univer...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bradford :
Emerald Group Publishing Limited,
2006.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; From TQM to learning organisation; Legitimising quality principles through critical incidents in organisational development; Sustained quality management: how to receive the Swedish quality award twice; A methodology for availability assessment of tunnel designs; Using a knowledge management approach to support quality costing; A management control perspective of quality management; Call for papers.