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Innovative Quality Management Cases.

The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the Univer...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wiele, Anthony van der
Otros Autores: Iwaarden, Jos van
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bradford : Emerald Group Publishing Limited, 2006.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Innovative Quality Management Cases. 
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336 |a text  |b txt  |2 rdacontent 
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588 0 |a Print version record. 
505 0 |a Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; From TQM to learning organisation; Legitimising quality principles through critical incidents in organisational development; Sustained quality management: how to receive the Swedish quality award twice; A methodology for availability assessment of tunnel designs; Using a knowledge management approach to support quality costing; A management control perspective of quality management; Call for papers. 
520 |a The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the University of Manchester (UK) and Erasmus University Rotterdam (The Netherlands), we believe that many organisations have lost sight of the basic elements of quality management. Therefore, we decided to focus with a ebook on these basic elements of the quality management philosophy, which are: Customer foc. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Management. 
650 0 |a Quality control. 
650 2 |a Quality Control 
650 6 |a Gestion. 
650 6 |a Qualité  |x Contrôle. 
650 7 |a management.  |2 aat 
650 7 |a quality control.  |2 aat 
650 7 |a Management  |2 fast 
650 7 |a Quality control  |2 fast 
700 1 |a Iwaarden, Jos van. 
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776 0 8 |i Print version:  |a Van der Wiele, Ton.  |t Innovative Quality Management Cases.  |d Bradford : Emerald Group Publishing Limited, ©2006  |z 9781845448820 
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