Cargando…
Innovative Quality Management Cases.
The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the Univer...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Bradford :
Emerald Group Publishing Limited,
2006.
|
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | The current literature on quality management is very much focused on the implementation of the latest fads and fashions, or various tools and techniques such as Quality Function Deployment, Benchmarking, Self-assessment and Six-Sigma. Based on research carried out in collaboration between the University of Manchester (UK) and Erasmus University Rotterdam (The Netherlands), we believe that many organisations have lost sight of the basic elements of quality management. Therefore, we decided to focus with a ebook on these basic elements of the quality management philosophy, which are: Customer foc. |
|---|---|
| Descripción Física: | 1 online resource (115 pages) |
| ISBN: | 9781845448837 1845448839 |