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Tabla de Contenidos:
  • The buck stops here : managing professional practice
  • Power politics and possibilities : managing the art of the possible
  • Competencies for a changing workplace : managing new rules, new roles
  • Anticipating change : managing staff anxiety, uncertainty, and fear
  • Got gap? : managing the intergenerational workplace
  • "It was the best of times, it was the worst of times ..." : managing and facilitating change and transitions
  • Its over : managing the end of old ways of being
  • Now what? : managing chaos and confusion
  • From isolation to collaboration : managing a new way of being
  • Got resistance? : expect it!, welcome it!, manage it!
  • Got attitude? : managing the good, the bad, and the downright ugly
  • Got queens, princesses, and workplace terrorists? : managing their reign of terror
  • Got bullying? : managing the sound of silence
  • Mission impossible? : creating work-life harmony
  • Creating your future : a back to basics approach
  • Got staff meeting nightmares? : managing awesome opportunities
  • From workplace to community : managing connectedness.