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Performance Management for Government, Universities, Schools and NGOs : a practical and Informative Textbook for Managing Performancein service delivery-orientated organisations.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bussin, Mark
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Randburg : Knowres Publishing, 2013.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Bussin, Mark. 
245 1 0 |a Performance Management for Government, Universities, Schools and NGOs :  |b a practical and Informative Textbook for Managing Performancein service delivery-orientated organisations. 
260 |a Randburg :  |b Knowres Publishing,  |c 2013. 
300 |a 1 online resource (234 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Print version record. 
504 |a Includes bibliographical references and index. 
505 0 |a Cover; Copyright; Acknowledgements ; Foreword ; Table of Contents ; Sourcing of figures and diagrams ; About the author ; List of contributors ; Prologue and preamble ; 1 Introduction and Context ; 1.1 Introduction; 1.2 Performance Management in NPOs ; 1.3 The Three Levels of Performance Management ; 1.4 Conclusion ; 1.5 References ; 2 Profit versus Non-Profit Organisations ; 2.1 Introduction; 2.2 Defining Features Of NPOs ; 2.3 WHY DO NPOs EXIST? ; 2.4 THE NPO WORKFORCE ; 2.5 THE CHANGING FACE OF NPOs ; 2.6 MEASURES OF SUCCESS IN NPOs ; 2.7 CONCLUSION ; 2.8 REFERENCES. 
505 8 |a 3 The Philosophy of Performance 3.2 What is Performance Management? ; 3.3 THE PERFORMANCE MANAGEMENT PROCESS; 3.4 CONCLUSION ; 3.5 REFERENCES ; 4 The Drivers of Performance in Non-Profit Organisations ; 4.1 INTRODUCTION ; 4.2 PROFIT VERSUS NON-PROFIT ORGANISATIONS ; 4.3 THE LEVERS OR DRIVERS OF PERFORMANCE ; 4.4 PERFORMANCE MANAGEMENT: THE PRODUCT OF THE HEALTH OF ORGANISATIONAL DNA ; 4.5 BUILDING THE TICKING CLOCK ; 4.6 CONCLUSION ; 4.7 REFERENCES ; 5 Basics of Measurement ; 5.1 INTRODUCTION ; 5.2 WHY MEASURE? ; 5.3 TRADITIONAL USE OF MEASURES ; 5.4 BARRIERS TO MEASUREMENT. 
505 8 |a 5.5 WHAT TO MEASURE 5.6 HOW TO USE MEASURES ; 5.7 QUANTITATIVE AND QUALITATIVE ISSUES IN MEASURING PERFORMANCE ; 5.8 TYPES OF MEASURES; 5.9 MEASURING TEAM PERFORMANCE ; 5.10 HOW TO MEASURE TEAM PERFORMANCE ; 5.11 HOW TO OPTIMISE TEAM PERFORMANCE ; 5.12 CONCLUSION ; 5.13 REFERENCES ; 6 Performance Appraisal Rating Scales ; 6.1 INTRODUCTION; 6.2 REVIEWING PERFORMANCE; 6.3 COMMONLY USED RATING SCALES ; 6.4 TARGET PERFORMANCE DISTRIBUTION AND FORCED RANKING; 6.5 CONCLUSION; 6.6 REFERENCES; 7 Performance Management in Non-Governmental Organisations; 7.1 INTRODUCTION. 
505 8 |a 7.2 WHAT KIND OF NON-PROFIT ORGANISATION (NPO) IS A NON-GOVERNMENTAL ORGANISATION (NGO)? 7.3 NGOs ARE BECOMING MORE ACCOUNTABLE; 7.4 THE PRIMARY RESOURCE OF NGOs IS THEIR PEOPLE; 7.5 STAFF COMPOSITION AFFECTS THE PERFORMANCE MANAGEMENT SYSTEM INTRODUCED; 7.6 TYPES OF PERFORMANCE MANAGEMENT SYSTEMS; 7.7 CHOOSING CRITERIA TO USE IN PERFORMANCE MEASUREMENT; 7.8 DEVELOPING A PERFORMANCE MANAGEMENT SYSTEM IN AN NGO; 7.9 PERFORMANCE MANAGEMENT SYSTEMS ARE IMPORTANT FOR THE SUSTAINABILITY OF THE NGO; 7.10 CONCLUSION; 7.11 REFERENCES; 8 Performance Management and Development in Government. 
505 8 |a 8.1 INTRODUCTION8.2 IDENTIFICATION OF STAKEHOLDERS; 8.3 REGULATORY FRAMEWORK; 8.4 INTEGRATION OF PERFORMANCE MANAGEMENT WITH OTHER ORGANISATIONAL PROCESSES; 8.5 THE PERFORMANCE MANAGEMENT PROCESS; 8.6 PLANNING AND AGREEMENT OF THE PERFORMANCE MANAGEMENT PROCESS; 8.7 PERFORMANCE MONITORING, REVIEW AND ASSESSMENT; 8.8 USING A BALANCED SCORECARD FRAMEWORK FOR GOVERNMENT AGENCIES; 8.9 THE MODERATION OF PERFORMANCE; 8.10 PERFORMANCE ASSESSMENT OUTCOMES; 8.11 EVALUATION AND REVIEW OF THE PERFORMANCE MANAGEMENT SYSTEM; 8.12 THE LINK TO STRATEGIC PLANNING; 8.13 THE MATTER OF CONFIDENTIALITY. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Management by objectives. 
650 0 |a Performance  |x Management. 
650 0 |a Personnel management. 
650 0 |a Performance technology  |x Management. 
650 6 |a Direction par objectifs. 
650 6 |a Rendement au travail  |x Gestion. 
650 6 |a Personnel  |x Direction. 
650 7 |a BUSINESS & ECONOMICS  |x Industrial Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Management Science.  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS  |x Organizational Behavior.  |2 bisacsh 
650 7 |a Management by objectives  |2 fast 
650 7 |a Performance  |x Management  |2 fast 
650 7 |a Personnel management  |2 fast 
758 |i has work:  |a Performance Management for Government, Universities, Schools and NGOs (Text)  |1 https://id.oclc.org/worldcat/entity/E39PD3xxjtRHJkqxVRtVF39KdP  |4 https://id.oclc.org/worldcat/ontology/hasWork 
776 0 8 |i Print version:  |a Bussin, Mark.  |t Performance Management for Government, Universities, Schools and NGOs : A practical and Informative Textbook for Managing Performancein service delivery-orientated organisations.  |d Randburg : Knowres Publishing, ©2013  |z 9781869223984 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3544732  |z Texto completo 
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