Measurement Matters : How Effective Assessment Drives Business and Safety Performance.
Annotation
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Milwaukee :
ASQ Quality Press,
2004.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Table of Contents; Preface; 1 The Fundamental Principles of Dr. Deming's Approach; 2 Dr. Deming's System of Profound Knowledge; 3 Some Principles of Measurement; 4 Incident-Based Measures; 5 Incident Investigation; 6 Systematic Observation of Behavior; 7 Audits; 8 The Safety Survey; 9 Taking Action Based on the Survey; 10 Leadership; References; Index.