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Homeland Security Assessment Manual : a Comprehensive Organizational Assessment Based on Baldrige Criteria.

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Fisher, Donald C.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee : ASQ Quality Press, 2004.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • CD-ROM Contents; Foreword; Preface; Introduction; 1 How to Use the Baldrige Criteria and HSAS to Assess Your Organization; 2 How to Use the Manual; 3 Category 1 Leadership; 4 Category 2 Strategic Planning; 5 Category 3 Customer and Market Focus; 6 Category 4 Measurement, Analysis, and Knowledge Management; 7 Category 5 Human Resource Focus; 8 Category 6 Process Management; 9 Category 7 Business Results; 10 Transforming Assessment Findings into Actionable Strategies for a Homeland Security Plan.
  • A Quick and Easy Supplier/Customer Assessment for Homeland Security (Based on Baldrige Criteria)B Homeland Security Benchmarking Process; C COUNCIL ON COMPETITIVENESS; D Interviewing Hints and Tips; E Homeland Security Documentation List; Glossary; Reference List for Added Reading; NOTES; About the Author; Index.