Risk and crisis communication : navigating the tensions between organizations and the public /

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This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually descri...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Littlefield, Robert S., 1952- (Editor ), Sellnow, Timothy L. (Timothy Lester), 1960- (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Lanham : Lexington Books, 2015.
Temas:
Crisis management.
Public relations.
Communication.
Gestion de crise.
Relations publiques.
Information.
public relations.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication
Crisis management
Public relations > Management
Acceso en línea:Texto completo
Descripción
Sumario:This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension.
Descripción Física:1 online resource (vi, 153 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9781498517904
1498517900

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