Dealing with the tough stuff : how to achieve results from key conversations /
The business leader's critical guide to handling difficult conversations in the workplace, this indispensable book is based on the science of human behavior ¿ both verbal and nonverbal ¿ and is packed full of practical and pragmatic strategies for managing conflict situations. --
Clasificación: | Libro Electrónico |
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Autores principales: | , , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Milton, Qld. :
John Wiley & Sons,
2016.
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Edición: | 2nd edition. |
Colección: | Business professional collection
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Temas: | |
Acceso en línea: | Texto completo |
Sumario: | The business leader's critical guide to handling difficult conversations in the workplace, this indispensable book is based on the science of human behavior ¿ both verbal and nonverbal ¿ and is packed full of practical and pragmatic strategies for managing conflict situations. -- |
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Descripción Física: | 1 online resource |
Bibliografía: | Includes bibliographical references and index. |
ISBN: | 9780730327011 0730327019 9780730327028 0730327027 0730327000 9780730327004 |