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Total Quality Management.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Mumbai :
Global Media,
2009.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- COVER
- CONTENTS
- Introduction to Quality
- Managing Quality .
- Quality Management Philosophies
- Managing for Quality and High Performance
- Focussing on Customers
- Leadership and Strategic Planning for TQM
- Human Resource Development and Management for TQM
- Process Management
- Tools for Process Management
- Measurement and Strategic Information Management for TQM
- Organising for TQM
- Building and Sustaining Total Quality Organisation
- Quality Assurance and Control
- Statistical Process Control
- Reliability and Maintenance
- Just-In-Time SystemsBenchmarking
- Business Process Reengineering
- Supply Chain Management
- Total Quality Management in Services
- World Class Manufacturing
- [A] Quality Snapshots
- [B] Case Analysis
- [C] Case Illustrations
- [D] Case Study Exercises
- Appendix
- Index