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20240329122006.0 |
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151017s2004 ilu o 000 0 eng d |
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|a EBLCP
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|a 9780838993491
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|a 0838993494
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|a DEBBG
|b BV044181854
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|a DEBSZ
|b 449505766
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|a (OCoLC)923564049
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|a Z682.M655 2005eb
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|a 023/.9
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|a UAMI
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|a Montgomery, Jack G.
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|a Conflict Management for Libraries :
|b Strategies for a Positive, Productive Workplace.
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|a Chicago :
|b ALA Editions,
|c 2004.
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|a 1 online resource (221 pages)
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|a text
|b txt
|2 rdacontent
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|a computer
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|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a ""CONTENTS ""; ""PREFACE Why Write This Book? ""; ""ACKNOWLEDGMENTS""; ""PART ONE Types of Library Conflict""; ""1 Bringing Personal Baggage to Work""; ""2 Identifying the Actors: All the World�s a Stage . . .""; ""3 The Role of Unions""; ""4 The Specter and Reality of Workplace Violence""; ""PART TWO Stories from the Trenches: The Survey and Scenarios ""; ""PART THREE Managing Conflict before It Manages You""; ""5 A Place to Begin: Emotional Intelligence""; ""6 Planning for Workplace Conflict ""; ""7 Examining Your Organizational Culture""
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|a ""8 Leadership: So Much More Than Management""""APPENDIX Library Workplace Conflict Survey and Results""; ""REFERENCES""; ""INDEX""
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Library personnel management.
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650 |
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|a Conflict management.
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650 |
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6 |
|a Bibliothèques
|x Personnel
|x Direction.
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650 |
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6 |
|a Gestion des conflits.
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650 |
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7 |
|a Conflict management
|2 fast
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650 |
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|a Library personnel management
|2 fast
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700 |
1 |
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|a Cook, Eleanor I.
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758 |
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|i has work:
|a Conflict management for libraries (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCXqdjyJFK8DGMkBPfW6K7d
|4 https://id.oclc.org/worldcat/ontology/hasWork
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776 |
0 |
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|i Print version:
|a Montgomery, Jack G.
|t Conflict Management for Libraries : Strategies for a Positive, Productive Workplace.
|d Chicago : ALA Editions, ©2004
|z 9780838908907
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856 |
4 |
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|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3001664
|z Texto completo
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938 |
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|a ProQuest Ebook Central
|b EBLB
|n EBL3001664
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994 |
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|a 92
|b IZTAP
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