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Skills of Workplace Communication : a Handbook for T and D Specialists and Their Organizations.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Westport :
Greenwood Publishing Group, Incorporated,
2001.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Contents
- Preface and Acknowledgments
- I Communication: Its Flow and Its Flaws
- 1 Successful Business Communication in a Competitive Environment
- 2 Human Communication: Its Basic Flow and Potential Flaws
- 3 The Flow of Business Communication
- 4 Removing Internal Causes of Business Communication Flaws
- 5 Removing External Causes of Business Communication Flaws
- II Becoming a Successful Business Writer
- 6 The Foundations of Effective Business Writing
- 7 Achieving the Style and Tone of Effective Business Writing
- 8 Organizing and Developing the Total Document9 Making Your Ideas Flow Easily Through Your Paragraphs
- 10 Writing Clear, Forceful, Reader- Based Sentences
- III Memos, Letters, and E- Mail
- 11 Writing Memos and Letters that Achieve Your Goals
- 12 Writing and Revising Neutral and Good News Memos
- 13 Writing and Revising Negative News Memos
- 14 Writing and Revising Neutral or Positive News Letters
- 15 Writing and Revising Indirect or Deferred- Load Letters For Negative News, Persuasion, and Sales
- IV Writing Reports for Business and Government
- 16 Report Writers, Managers, and Audiences17 Report Purposes, Formats, and Categories
- 18 Report Research, Statistics, and Illustrations
- 19 The Content and Structure of the Formal Report
- 20 Organizing and Writing a Formal Proposal
- Appendix A A Governmental Agency Environmental Report with Tables
- Appendix B Some Sample Charts and Graphs
- Notes
- Bibliography
- Index