Tabla de Contenidos:
  • Table of Contents
  • Foreword to the Third Edition
  • Introduction
  • Part One
  • 1. Patterns of Cross- Cultural Business Behavior
  • 2. The “Great Divideâ€? Between Business Cultures:
  • 3. Deal First or Relationship First?
  • 4. Communicating Across The Great Divide:
  • 5. Formal vs. Informal Business Cultures:
  • 6. Time and Scheduling:
  • 7. Nonverbal Business Behavior:
  • 8. Global Business Protocol and Etiquette
  • 9. Culture, Corruption and Bribery
  • 10. Marketing Across Cultures:
  • Part Two Forty Negotiator Profiles
  • Group A Relationship- Focused â€? Formal â€? Polychronic â€? ReservedThe Indian Negotiator
  • The Bangladeshi Negotiator
  • The Vietnamese Negotiator
  • The Thai Negotiator
  • The Malaysian Negotiator
  • The Indonesian Negotiator
  • The Filipino Negotiator
  • Group B Relationship- Focused â€? Formal â€? Monochronic â€? Reserved
  • The Japanese Negotiator
  • The Chinese Negotiator
  • The Korean Negotiator
  • The Singaporean Negotiator
  • Group C Relationship- Focused â€? Formal â€? Polychronic â€? Expressive
  • The Arab Negotiator
  • The Egyptian Negotiator
  • The Turkish NegotiatorThe Greek Negotiator
  • The Brazilian Negotiator
  • The Mexican Negotiator
  • Group D Relationship- Focused â€? Formal â€? Polychronic â€? Variably Expressive
  • The Russian Negotiator
  • The Polish Negotiator
  • The Romanian Negotiator
  • The Slovak Negotiator
  • Group E Moderately Deal- Focused â€? Formal â€? Variably Monochronic â€? Expressive
  • The French Negotiator
  • The Belgian Negotiator
  • The Italian Negotiator
  • The Spanish Negotiator
  • The Hungarian Negotiator
  • Group F Moderately Deal- Focused â€? Formal â€? Variably Monochronic â€? ReservedNegotiating in the Baltic States
  • Group G Deal- Focused â€? Moderately Formal â€? Monochronic â€? Reserved
  • The British Negotiator
  • The Irish Negotiator
  • The Danish Negotiator
  • The Norwegian Negotiator
  • The Swedish Negotiator
  • Danes and Swedes Through American Eyes
  • The Finnish Negotiator
  • The German Negotiator
  • The Dutch Negotiator
  • The Czech Negotiator
  • Group H Deal- Focused â€? Informal â€? Monochronic â€? Variably Expressive
  • The Australian NegotiatorThe Canadian Negotiator
  • The U.S. Negotiator
  • Resource List