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Quality in Student Financial Aid Programs : a New Approach.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Fesco, Ronald S.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington : National Academies Press, 1900.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • ""Quality in Student Financial Aid Programs""; ""Copyright""; ""PREFACE""; ""Contents""; ""SUMMARY OF MAJOR CONCLUSIONS AND RECOMMENDATIONS""; ""''ERROR"" IN STUDENT FINANCIAL AID PROGRAMS""; ""Types of Error""; ""Student Error""; ""Institutional Error""; ""Failure to Estimate Error Leading to Nonawards""; ""CURRENT QUALITY CONTROL PROCEDURES""; ""Edits and Verification of Applicant Data""; ""Audits and Program Reviews""; ""THE APPLICANT'S VIEW""; ""Early Awareness""; ""The Application Process""; ""CONCERNS OF POSTSECONDARY INSTITUTIONS""; ""A VISION FOR A TOTAL QUALITY APPROACH""
  • ""A NEW STRATEGY FOR THE DEPARTMENT OF EDUCATION""""Support of the IQC Project""; ""FURTHER INITIATIVES FOR IMPROVEMENT IN THE SYSTEM""; ""Toward a New Applicant Processing System""; ""Centralized Verification""; ""Organizing Information About the System""; ""Top Management Leadership""; ""PART I BACKGROUND ""; ""1 Introduction ""; ""THE FEDERAL STUDENT FINANCIAL AID SYSTEM""; ""PURPOSE AND SCOPE OF STUDY""; ""ORGANIZATION OF THE REPORT""; ""2 Continuous Improvement: The New Quality Management Philosophy ""; ""IMPROVING QUALITY""; ""IDENTIFYING CUSTOMER NEEDS""
  • ""EMPHASIZING SYSTEMS THINKING""""MAKING DATA-BASED DECISIONS""; ""ACCEPTING CHANGE""; ""WORKING TOGETHER""; ""UNDERSTANDING VARIATION""; ""UNDERSTANDING THE ORGANIZATION'S AIMS AND PURPOSES""; ""FOSTERING TOP MANAGEMENT LEADERSHIP""; ""3 Overview of Student Financial Aid Programs ""; ""TYPES AND SOURCES OF STUDENT AID""; ""Institutional Programs""; ""State Aid Programs""; ""Federal Title IV Programs""; ""Federal Pell Grant Program""; ""Federal Campus-Based Programs""; ""Federal Work-Study Programs""; ""Federal Supplemental Educational Opportunity Grants""; ""Federal Perkins Loans""
  • ""Federal Family Education Loans""""Stafford Loans""; ""Supplemental Loans for Students""; ""Parent Loans for Undergraduate Students""; ""Brief Background on the Programs""; ""FEDERAL STUDENT FINANCIAL AID RECIPIENTS""; ""ELIGIBILITY""; ""THE AID FORMULA""; ""THE AWARD PROCESS""; ""PART II ""QUALITY"" IN THE STUDENT FINANCIAL AID PROGRAMS ""; ""4 Current Quality Control Procedures ""; ""ERROR DEFINED""; ""THE QUALITY CONTROL PROCESS""; ""PROCESSING ACTIVITIES""; ""Data Entry""; ""Data Editing""; ""Verification""; ""Selection Methodology""; ""A Further Role of the Financial Aid Administrator""
  • ""AUDITS AND PROGRAM REVIEWS""""Audits""; ""Audit Results""; ""Risk-Based and Internally Based Audits""; ""Program Reviews""; ""Frequency of Reviews and Selection Criteria""; ""The Visit""; ""Outcomes""; ""Data and the Targeting of Reviews""; ""OIG Activities""; ""The Panel's Comments and Recommendations on Audits and Reviews""; ""5 Alternative Perspectives on Quality in Student Financial Aid Programs ""; ""SURVEYS OF ERROR""; ""Student Error""; ""Institutional Error""; ""The Most Recent Study of Errorâ€?The IQCMP""; ""Estimated Error""; ""Components of Measured Errors""