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Managing Innovation : Cases from the Services Industries.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Washington :
National Academies Press,
1900.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- ""Managing Innovation""; ""Copyright""; ""Preface""; ""Contents""; ""Managing Innovation in Services""; ""NEW PRODUCTS AND PROCESSES""; ""STRATEGY, STRUCTURE, AND TECHNOLOGY""; ""SUMMARY AND CONCLUSIONS""; ""Services Technology and Manufacturing: Cornerstones of the U.S. Economy""; ""MAJOR THREATS AND OPPORTUNITIES FOR THE 1990S""; ""NEW TERMS OF COMPETITION IN SERVICES""; ""Concentration and Diffusion""; ""Networks and Variety in Services""; ""International Implications""; ""Segmentation and Responsiveness""; ""THE MANUFACTURING-SERVICES INTERFACE""
- ""Services Directly Substitute for Manufactures""""SERVICES GENERATE MANUFACTURING MARKETS""; ""Services Technologies Improve Market Responsiveness""; ""Manufacturers Become Services Producers""; ""Services Lower Costs and Increase Product Value""; ""Services Support International Manufacturing Operations""; ""Manufacturers Benefit from External Services Innovations""; ""MANUFACTURING'S CHANGING STRATEGIC ENVIRONMENT""; ""Exchange Rates Determine Manufacturing Costs""; ""New Power Relationships with Services Groups""; ""Disintermediation Builds New Industries""
- ""CONCLUSIONS: SERVICES INNOVATION""""ACKNOWLEDGMENTS""; ""NOTES""; ""REFERENCES""; ""Pictures and Parts: Delivering an Automated Automotive Parts Catalog""; ""EARLY HISTORY""; ""Parts Catalogs and Service Manuals""; ""The Creation of Parts Catalogs""; ""Micropublishing Processing""; ""The 1632 Project�GM I""; ""Silver Crisis""; ""Search for High Tech""; ""A FRESH START""; ""Microfiche Catalog�GM II""; ""A Hybrid Solution Pursued�GM III""; ""The Electronic Parts Catalog (EPC) Concept�GM IV""; ""GM Dealer Business Environment""; ""The Challenge""; ""Sources of Information""
- ""Organization Structure""""Gray Scale""; ""Prototype Development""; ""Field Tests""; ""Product Launch""; ""April to October 1987""; ""CONCLUSIONS""; ""Custodial Package Tracking at Federal Express""; ""BACKGROUND""; ""COSMOS IIB""; ""1974�1983 Summary""; ""Initial Financing""; ""Initial Hardware Development""; ""Initial Software Development""; ""Project Management""; ""Communications""; ""Testing""; ""Financial Environment""; ""Computing Environment""; ""Competitive Environment""; ""Implementation Financing""; ""Project Evolution""; ""A New Direction""; ""Problems and a Delay""
- ""SuperTracker Implementation""""A Smart Base Breakthrough""; ""Future""; ""CONCLUSION""; ""ACKNOWLEDGEMENTS""; ""Electronic Automation at the New York Stock Exchange""; ""The Trading Process""; ""A Cooperative Activity""; ""The Marketplace""; ""The Valuation Process""; ""BRIEF HISTORY OF TRADING""; ""The Unitary Specialist Market""; ""Market Data Systems""; ""Order/Report Delivery""; ""Trade Support""; ""THE CAPACITY ISSUE""; ""Variability and Unpredictability""; ""Constant Upgrades in the System""; ""A Step-by-Step Process""; ""Electronic Books""; ""Competing Approaches""