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040 |a EBLCP  |b eng  |e pn  |c EBLCP  |d OCLCQ  |d MERUC  |d OCLCQ  |d ZCU  |d ICG  |d OCLCO  |d OCLCF  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCO  |d DKC  |d OCLCQ  |d OCLCA  |d UKAHL  |d OCLCQ  |d OCLCO  |d OCLCQ  |d OCLCO  |d OCLCL 
020 |a 9780309592949 
020 |a 0309592941 
029 1 |a DEBBG  |b BV044107126 
035 |a (OCoLC)923263674 
043 |a n-us--- 
050 4 |a RA412.3.D48 1999eb 
082 0 4 |a 368.42600973 
049 |a UAMI 
100 1 |a Institute of Medicine, Committee on Choice and Managed Care Staff. 
245 1 0 |a Developing the Information Infrastructure for Medicare Beneficiaries :  |b Summary of a Workshop. 
260 |a Washington :  |b National Academies Press,  |c 1999. 
300 |a 1 online resource (76 pages) 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Print version record. 
505 0 |a Developing the Information Infrastructure for Medicare Beneficiaries -- Copyright -- Acknowledgments -- Contents -- 1 Introduction -- POLICY CONTEXT FOR THE WORKSHOP -- 2 HCFA's Plan of Action -- WHAT HCFA WILL DO IN 1998 -- BUILDING A KNOWLEDGE BASE WITH BETTER INFORMATION DISSEMINATION -- RELYING ON THE COMMUNITY FOR ASSISTANCE -- 3 HCFA as a Successful Consumer Service Agency -- THE LESSONS OF MARKET EXPERIENCE -- CONSUMER ASSISTANCE ROLES -- Role of HCFA -- Roles of Other Participants -- Media -- Physicians -- Employers 
505 8 |a Insurance Commissioners and Health DepartmentsAccreditation Organizations -- Patient Advocacy and Counseling Agencies -- Disease- and Disability-Oriented Groups -- Other Special Needs Populations -- IMPLEMENTATION -- 4 How to Reach Beneficiaries: Lessons from Private Industry -- HOW TO TARGET THE MEDICARE POPULATION -- Medicare Has a Heterogeneous Population -- Education and Marketing Should Be Done Together -- PARTNERING WITH EXPERT OUTSIDE GROUPS AND RESOURCES TO GET THE JOB DONE -- Relying on Traditional Medicare -- Cautions Concerning Private Plan Marketing 
505 8 |a 5 Role of Third Parties in the Information InfrastructureHOW CONSUMERS USE INFORMATION FOR DECISION MAKING -- What Affects the Level of Knowledge? -- Supporting the Decision-Making Process -- A Proposed Important First Step -- THE ROLE OF THE HICAP -- How to Best Provide Beneficiaries with This Information -- Liability Issues -- THE ROLE OF PROVIDERS: AN ISSUE OF TRUST -- THE FUTURE INFORMATION DISSEMINATION INFRASTRUCTURE -- Conditioning the Market -- 6 Best Practices and Models for an Open-Season Enrollment Process 
505 8 |a STATE OF NORTH CAROLINA TEACHERS' AND STATE EMPLOYEES' COMPREHENSIVE MAJOR MEDICAL PLANLessons Learned -- FEDERAL EMPLOYEES' HEALTH BENEFITS PROGRAM -- Lessons Learned -- THE EFFECTIVE USE OF TECHNOLOGY: THE GENERAL ELECTRIC ANSWER CENTER AS A CASE STUDY -- Customer Requirements -- Call Center Requirements -- People -- Technology -- Inquiry Management Process -- 7 Special Needs Populations: Helping Those Most in Need of Assistance -- CHRONIC ILLNESS IN MANAGED CARE -- CHALLENGES FOR THE IMMIGRANT POPULATION -- Reaching the Immigrant Population 
505 8 |a Alternative Methods of Reaching the Immigrant PopulationsHOW TO HELP COGNITIVELY IMPAIRED INDIVIDUALS MAKE INFORMED DECISIONS -- Decision Making by Cognitively Impaired Individuals -- 8 Implementation Issues -- ACCOUNTABILITY -- IMPLEMENTATION LESSONS FROM TENNCARE -- USE OF AN ADVISORY COUNCIL -- POLITICAL CONSIDERATIONS -- References -- A Workshop Agenda -- B Workshop Participants -- COMMITTEE MEMBERS -- SPEAKERS -- REGISTERED GUESTS -- IOM STAFF 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
610 2 0 |a Medicare+Choice Program (U.S.) 
610 1 0 |a United States.  |b Health Care Financing Administration  |v Rules and practice. 
610 2 7 |a Medicare+Choice Program (U.S.)  |2 fast 
610 1 7 |a United States.  |b Health Care Financing Administration  |2 fast 
650 0 |a Medicare  |x Information services. 
650 0 |a Communication in consumer education  |z United States. 
650 0 |a Managed care plans (Medical care)  |z United States. 
650 6 |a Medicare  |x Services d'information. 
650 6 |a Communication en éducation des consommateurs  |z États-Unis. 
650 6 |a Soins intégrés de santé  |z États-Unis. 
650 7 |a Communication in consumer education  |2 fast 
650 7 |a Managed care plans (Medical care)  |2 fast 
650 7 |a Medicare  |x Information services  |2 fast 
651 7 |a United States  |2 fast  |1 https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq 
655 7 |a Rules  |2 fast 
700 1 |a Jopeck, Valerie Tate. 
700 1 |a Lewin, Marion Ein. 
776 0 8 |i Print version:  |a Institute of Medicine, Committee on Choice and Managed Care Staff.  |t Developing the Information Infrastructure for Medicare Beneficiaries : Summary of a Workshop.  |d Washington : National Academies Press, ©1900  |z 9780309063883 
856 4 0 |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3376418  |z Texto completo 
938 |a Askews and Holts Library Services  |b ASKH  |n AH36567419 
938 |a EBL - Ebook Library  |b EBLB  |n EBL3376418 
994 |a 92  |b IZTAP