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Reimagining Reference in the 21st Century.

"This book examines how library services meet user needs in the twenty-first century. Many libraries are asking key questions about reference services, such as: Should librarians be on call waiting for users or out in the community promoting the library? Should we assign staff to help users one...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Tyckoson, David A.
Otros Autores: Dove, John G.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Ashland : Purdue University Press, 2014.
©2014
Colección:Charleston insights in library, archival, and information sciences.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Reimagining Reference in the 21st Century. 
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264 4 |c ©2014 
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336 |a text  |b txt  |2 rdacontent 
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490 1 |a Charleston Insights in Library, Archival, and Information Sciences 
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505 0 |a ""Cover""; ""Copyright""; ""Contents""; ""Foreword: Exactly the Same and Completely Different""; ""About the Book""; ""Introduction to Reimagining Reference in the 21st Century""; ""Part 1: Skills and Services""; ""1. Participatory Approaches to Building Community-Centered Libraries""; ""2. Guiding Learners: Information Literacy""; ""3. The Reference Interview Revisited""; ""4. Readers' Advisory Services as Reference Services""; ""Part 2: Content and Information Sources""; ""5. Reference Publishing in the 21st Century: Lead, Follow, or Get Out of the Way"" 
505 8 |a ""6. Wikipedia, User-Generated Content, and the Future of Reference Sources""""Part 3: Tools and Technologies""; ""7. Discovery Tools""; ""8. Collaborative Virtual Reference: Past, Present, and Future Trends""; ""9. The Value of Reference Services: Using Assessment to Chart the Future""; ""Innovation in Action: Studies and Examples""; ""A. Alienation, Acceptance, or Ambiguity?: A Qualitative Study of Librarian and Staff Perceptions of Reference Service Change""; ""B. Meet Your Personal Librarian""; ""C. Roving Reference""; ""D. On-Call Reference""; ""E. Peer Reference Tutoring"" 
505 8 |a ""F. A Single Service Point""""G. Community Outreach Through LibGuides""; ""H. 24/7 Global Virtual Reference Cooperation: The Case of QuestionPoint""; ""I. Serving the ""Somewhere Out There"" Patron: The View From the Digital Cooperative Reference Desk""; ""J. Integration of Library Resources Into the Course Management System""; ""K. Negotiating Space for the Library: Embedding Library Resources and Services Into a University Learning Management System""; ""L. Boosting User Engagement With Online Social Tools"" 
505 8 |a ""M. You Have a Question, So Tweet Me Maybe: A Study in Using Twitter for Reference""""N. Embedding LibraryThing for Libraries in the Online Library Catalog""; ""O. CrowdAsk: Crowdsourcing Reference and Library Help""; ""P. The Guide to Reference: A Solution for Teaching Reference Sources""; ""Q. Reference to Patrons With Disabilities""; ""R. Discovery Service: Goals, Evaluation, and Implementation of OhioLINK Academic Consortium""; ""S. OCLC and Discovery""; ""T. Discovery and the Digital Reference Desk""; ""U. Reference: An Architect's View"" 
505 8 |a ""V. Addressing User Intent: Analyzing Usage Logs to Optimize Search Results""""W. Educating Reference Librarians for First-Day Success""; ""Where Do We Go From Here?""; ""About the Contributors""; ""Index"" 
520 |a "This book examines how library services meet user needs in the twenty-first century. Many libraries are asking key questions about reference services, such as: Should librarians be on call waiting for users or out in the community promoting the library? Should we assign staff to help users one-on-one or is it more effective to assign them to build and use tools to teach users how to find and evaluate information? Will we continue to purchase commercial reference sources or just use Wikipedia and other free resources on the web? With the proliferation of information available today, how can we help users evaluate search results and select the best resources that they can find? And how do we evaluate the effectiveness of reference services? Through contributions from the leading scholars and practitioners in the field, this volume addresses such issues and how they affect practices in public and academic libraries. In addition, it presents perspectives from the publishing community and the creators of discovery tools. Each section is enhanced by short case studies that highlight real-world practices and experiences"--  |c Provided by publisher. 
520 |a "Reference service, the idea that librarians provide direct assistance to users, has been a central function of libraries for over a century. Today's libraries are even more complex and intimidating to new users than libraries of the past, and the technical and social contexts in which users experience their library's resources add to this complexity. The availability of a friendly librarian who helps users find materials, search for information on a topic, interpret citations, identify quality information, and format bibliographies has become a standard component of what libraries do. However, changes in technologies, economics, and user populations are causing many libraries to question the need and function of traditional reference services. This book examines how library services meet user needs in the twenty-first century. Through contributions from the leading scholars and practitioners in the field, this volume addresses such issues and how they affect practices in public and academic libraries"--  |c Provided by publisher. 
546 |a English. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Reference services (Libraries)  |v Case studies. 
650 0 |a Reference librarians  |x Effect of technological innovations on. 
650 0 |a Reference services (Libraries)  |x Information technology. 
650 0 |a Internet in library reference services. 
650 0 |a Electronic reference services (Libraries) 
650 0 |a Reference services (Libraries) 
650 6 |a Bibliothèques  |x Services de référence  |v Études de cas. 
650 6 |a Bibliothécaires de référence  |x Effets des innovations sur. 
650 6 |a Bibliothèques  |x Services de référence  |x Technologie de l'information. 
650 6 |a Internet dans les services de référence (Bibliothèques) 
650 6 |a Bibliothèques  |x Services de référence électroniques. 
650 6 |a Bibliothèques  |x Services de référence. 
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650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Library & Information Science  |x Administration & Management.  |2 bisacsh 
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650 7 |a Internet in library reference services  |2 fast 
650 7 |a Reference services (Libraries)  |2 fast 
650 7 |a Reference services (Libraries)  |x Information technology  |2 fast 
655 7 |a Case studies  |2 fast 
700 1 |a Dove, John G. 
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