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151017s1993 xx o 000 0 eng d |
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|a EBLCP
|b eng
|e pn
|c EBLCP
|d OCLCQ
|d MERUC
|d ZCU
|d ICG
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCQ
|d DKC
|d AU@
|d OCLCQ
|d OCLCO
|d OCLCQ
|d OCLCO
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|a 9781560521792
|q (paperback)
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|a 1560521791
|q (paperback)
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|a DEBBG
|b BV044095601
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|a (OCoLC)922967128
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|a HF5549.5.E42.B76 1993eb
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|a 658.3/045
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|a UAMI
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|a Brounstein, Marty.
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| 245 |
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|a Handling Difficult Employees.
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| 260 |
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|a Menlo Park :
|b Course Technology Crisp,
|c 1993.
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| 300 |
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|a 1 online resource (86 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
|2 rdacarrier
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|a Print version record.
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|a ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""Dedication�""; ""CONTENTS""; ""PART I Defining Difficult Employees""; ""MANAGEMENT�S RESPONSIBILITY""; ""DEFINITION OF THE DIFFICULT EMPLOYEE""; ""DEGREES OF DIFFICULT EMPLOYEES""; ""REMEMBER THE MESSAGE""; ""A Quick Assessment for Managers""; ""COMMON WARNING SIGNS""; ""SIX-STEP INTERVENTION MODEL""; ""THREE KEY PRINCIPLES""; ""PART II The Intervention Model""; ""STEP 1: IDENTIFY AND DEFINE THE PERFORMANCE PROBLEM""; ""ISSUES OF PERFORMANCE""; ""Exercise #1: Describe Appropriate Behavior""; ""CASE STUDY #1""
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|a ""Labels About Jim""""CASE STUDY ANALYSIS""; ""WHAT ARE NOT ISSUES OF PERFORMANCE""; ""GIVE CONSTRUCTIVE FEEDBACK""; ""Significant Events List""; ""Exercise #2: Feedback Identification""; ""STEP 2: EXPLAIN THE IMPACT OF THE PROBLEM""; ""Define the Impact""; ""STEP 3: ANALYZE THE REASONS FOR THE PROBLEM""; ""Exercise #3: Performance Assessments""; ""EXAMINE YOUR INFLUENCE""; ""CASE STUDY #2""; ""CASE STUDY ANALYSIS""; ""STEP 4: DEFINE THE EXPECTED PERFORMANCE STANDARD""; ""STEP 5: EXPLORE IDEAS FOR A SOLUTION""; ""STEP 6: WRITE THE PLAN FOR IMPROVEMENT""
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|a ""What should you do with the written plan?""""PART III The Intervention Conference""; ""THE CONFERENCE AGENDA""; ""Conference Agenda""; ""INTERVENTION CONFERENCE CHECKLIST""; ""CASE STUDY #3""; ""CASE STUDY ANALYSIS""; ""PART IV Disciplinary Action and Termination""; ""DISCIPLINARY ACTION AGENDA""; ""THE WHATS AND WHENS OF DISCIPLINE""; ""Formal Disciplinary Action""; ""Guide for Disciplinary Action Documentation""; ""PROGRESSIVE DISCIPLINE POLICIES""; ""Sample Policy: Progressive Discipline Plan""; ""THE ISSUE OF TERMINATION""; ""PART V Author�s Responses""; ""EXERCISE #1: ANSWERS""
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|a ""Case study #1: answers""""exercise #2: answers""; ""exercise #3: answers""; ""case study #2: answers""; ""case study #3: answers""
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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|a Problem employees.
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| 650 |
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|a Performance.
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| 650 |
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|a Performance technology.
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| 650 |
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2 |
|a Task Performance and Analysis
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| 650 |
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|a Employés à problèmes.
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| 650 |
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6 |
|a Rendement au travail.
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| 650 |
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7 |
|a Performance
|2 fast
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| 650 |
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7 |
|a Problem employees
|2 fast
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| 700 |
1 |
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|a Manber, Beverly.
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| 776 |
0 |
8 |
|i Print version:
|a Brounstein, Marty.
|t Handling Difficult Employees.
|d Menlo Park : Course Technology Crisp, ©1993
|z 9781560521792
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| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3116974
|z Texto completo
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| 994 |
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|a 92
|b IZTAP
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