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EBOOKCENTRAL_ocn922967127 |
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OCoLC |
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20240329122006.0 |
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m o d |
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151017s1989 xx o 000 0 eng d |
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|a EBLCP
|b eng
|e pn
|c EBLCP
|d OCLCQ
|d MERUC
|d ZCU
|d ICG
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCQ
|d AU@
|d OCLCQ
|d VLY
|d OCLCO
|d OCLCQ
|d OCLCO
|d OCLCL
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| 019 |
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|a 1162216930
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|a 9780931961724
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|a 0931961726
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|a 1417524855
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|a 9781417524853
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1 |
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|a DEBBG
|b BV044095600
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1 |
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|a AU@
|b 000073095045
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|a (OCoLC)922967127
|z (OCoLC)1162216930
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4 |
|a HF5549.5.P35.B66 1989eb
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| 082 |
0 |
4 |
|a 658.562
|q OCoLC
|2 22/eng/20230216
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Bone, Diane.
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| 245 |
1 |
0 |
|a Quality at Work :
|b a Personal Guide to Professional Standards.
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| 260 |
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|a Menlo Park :
|b Course Technology Crisp,
|c 1989.
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| 300 |
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|a 1 online resource (102 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 490 |
1 |
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|a Fifty-Minute series
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| 588 |
0 |
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|a Print version record.
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| 505 |
0 |
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|a ""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHORS""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""SECTION I QUALITY CONSCIOUSNESS""; ""QUALITY CONSCIOUSNESS CHECKLIST""; ""WHERE THERE�S SMOKE�""; ""ANALYZE THE EXAMPLE""; ""THE “NO WORSE� TRAP""; ""WHAT QUALITY IS AND IS NOT""; ""WHY WORRY ABOUT QUALITY?""; ""TWENTY REASONS TO ADOPT A QUALITY PROGRAM""; ""THE CHALLENGE OF QUALITY""; ""SECTION II PERSONAL QUALITY STANDARDS""; ""NOTICE YOUR PERSONAL STANDARDS""; ""PREPARING TO DEVELOP PERSONAL STANDARDS""; ""MY PERSONAL STANDARDS""; ""IS THIS PERSONAL QUALITY? YOU DECIDE!""
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| 505 |
8 |
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|a ""LIGHTING THE QUALITY M-A-T-CH""""THE Q-MATCH TEST""; ""WHERE CAN I APPLY Q-MATCH?""; ""QUALITY AND EXPECTATIONS""; ""P-A-S OPTIONS FOR QUALITY""; ""MEASURING PERSONAL STANDARDS""; ""PERSONAL STANDARD MEASUREMENT FORM""; ""WHAT MAKES US COMPROMISE (CHEAT)?""; ""SECTION III THE THREE C�s OF QUALITY""; ""COMMITMENT""; ""RATE YOUR COMMITMENT""; ""COMPETENCE""; ""RATE YOUR COMPETENCE""; ""COMMUNICATION""; ""RATE YOUR COMMUNICATION""; ""AUTHOR�S COMMENTS""; ""SUGGESTIONS FOR COMMUNICATING QUALITY""; ""SECTION IV YOUR ORGANIZATION�S GOALS""; ""YOUR MISSION POSITION""
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| 505 |
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|a ""CHECK YOUR GOAL CONTROL""""SETTING QUALITY STANDARDS""; ""WHAT�S WRONG WITH THIS STORY?""; ""THE STORY RETOLD""; ""SECTION V P.S.: THE PERFECTION STANDARD""; ""P.S. (PERFECTION STANDARDS)""; ""PUTTING P.S. TO WORK: “JUST DO IT!�""; ""THE SEVEN STEP PLAN: A PREVIEW""; ""THE SEVEN-STEP PLAN FOR MEASURING QUALITY PERFORMANCE""; ""AN ACTION-ORIENTED QUALITY PLAN""; ""SECTION VI THE “HOW-TO� OF QUALITY""; ""1 HOW TO IDENTIFY AND SOLVE QUALITY PROBLEMS""; ""PROBLEM-SOLVING CHECKLIST""; ""PROBLEM SOLVING EXERCISE""; ""2 HOW TO ASSURE CUSTOMER SATISFACTION""
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| 505 |
8 |
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|a ""Encourage customers to complain""""personal customer worksheet""; ""3 how to measure results""; ""customer quality survey""; ""4 how to reward quality performance""; ""5 how to set up quality groups""; ""quality group checklist""; ""6 how to provide quality training""; ""rate your quality training program""; ""7 how to assess the cost of quality""; ""keep a cost diary""; ""8 how to establish your quality program""; ""rate your quality program""; ""9 how to support your quality program""; ""how management and employees can show support""; ""10 how to make quality work""
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| 505 |
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|a ""Section vii a mention of prevention""""principles of prevention""; ""how to prevent errors""; ""prevention vs. correction""; ""section viii quality beginning to end: a review ""; ""glossary""; ""bibliography""; ""may we hear from you""
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| 504 |
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|a Includes bibliographical references.
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| 546 |
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|a English.
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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0 |
|a Performance standards.
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| 650 |
|
0 |
|a Quality control.
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| 650 |
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2 |
|a Quality Control
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| 650 |
|
6 |
|a Rendement au travail
|x Normes.
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| 650 |
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6 |
|a Qualité
|x Contrôle.
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| 650 |
|
7 |
|a quality control.
|2 aat
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| 650 |
|
7 |
|a Performance standards
|2 fast
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| 650 |
|
7 |
|a Quality control
|2 fast
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| 700 |
1 |
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|a Griggs, Rick.
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| 758 |
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|i has work:
|a Quality at work (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGb4xqJqGG3hqcXhHmRrhd
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
| 776 |
0 |
8 |
|i Print version:
|a Bone, Diane.
|t Quality at Work : A Personal Guide to Professional Standards.
|d Menlo Park : Course Technology Crisp, ©1989
|z 9780931961724
|
| 830 |
|
0 |
|a Fifty-Minute series.
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3116973
|z Texto completo
|
| 938 |
|
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|a ProQuest Ebook Central
|b EBLB
|n EBL3116973
|
| 994 |
|
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|a 92
|b IZTAP
|
