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From Technical Specialist to Supervisor : Making the Successful Transition.
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Menlo Park :
Course Technology Crisp,
1993.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION: WHY TECHNICAL SUPERVISING IS UNIQUE""; ""PART I The Transition: Getting Off to a Good Start""; ""MAKE THE TRANSITION A MANAGEABLE PROCESS""; ""BEFORE YOU BEGIN THE TRANSITION""; ""1. Why Do I Want to Become a Technical Supervisor?""; ""2. Am I Prepared to Take the Risk?""; ""3. Am I Willing to Let Go?""; ""4. Have I Identified My Supervisory Strengths and Weaknesses?""; ""STARTING THE TRANSITION PROCESS""; ""Making an Effective Transition""; ""AVOIDING PREDICTABLE TROUBLE POCKETS""
- ""UNDERSTANDING THE TECHNICAL TYPES""""Thinkers, Gurus, Track Stars and Vulcans""; ""SUGGESTED RESPONSES TO A CLOSER LOOK""; ""The Thinker""; ""The Technical Guru""; ""The Track Star""; ""The Vulcan""; ""PROACTIVE MANAGEMENT""; ""Exercise: Proactive Supervision""; ""TECHNICAL SUPERVISORS� TRANSITION LESSONS""; ""Technical Supervisor #1""; ""Technical Supervisor #2""; ""Technical Supervisor #3""; ""Technical Supervisor #4""; ""Lessons Learned""; ""PART II Communication: Skills for Technical Supervisors""; ""COMMUNICATION CHALLENGES FACING TECHNICAL SUPERVISORS""
- ""CHALLENGE #1: UNDERSTANDING YOUR STYLE OF COMMUNATION""""TECHNICAL SUPERVISORS AND COMMUNICATION STYLES""; ""Communication Characteristics""; ""CHALLENGE #2: MEETING INTERPERSONAL COMMUNICATION DEMANDS""; ""Interpersonal Communication Resource Kit""; ""Suggested Techniques""; ""CHALLENGE #3: DEVELOPING SITUATIONAL COMMUNICATION STRATEGIES""; ""SITUATIONAL COMMUNICATION STRATEGIES""; ""Telling, Selling, Consulting or Joining""; ""Four Communication Models""; ""1. Telling""; ""2. Selling""; ""3. Consulting""; ""4. Joining""; ""APPLYING COMMUNICATION MODELS""
- ""Review: Telling, Selling, Consulting or Joining""""TECHNICAL SUPERVISORS� COMMUNICATION LESSONS""; ""Technical Supervisor #1: Taylor, Group Leader""; ""Technical Supervisor #2: Caton, Director, Program Development""; ""Technical Supervisor #3: Pat, Principal Investigator""; ""Technical Supervisor #4: Shawn, Chief, Space Intelligence""; ""Lessons Learned""; ""PART III Motivation: Creating Incentives""; ""MOTIVATIONAL ISSUES""; ""Understanding Motivational Issues""; ""MOTIVATIONAL THEORIES""; ""1. Need for Achievement""; ""2. Motivation-Hygiene Theory""; ""Dissatisfiers""; ""Satisfiers""
- ""Discussion Questions""""MOTIVATIONAL BASICS""; ""Basic Motivational Factors""; ""UNIQUE MOTIVATIONAL NEEDS OF TECHNICAL EPERTS""; ""What Characterizes Technical Experts?""; ""MATCHING REWARDS TO PROFESSIONAL CHARACTERISTICS""; ""How to Really Motivate Technical Experts""; ""Exercise: Find the Motivational Match""; ""WHAT MOTIVATES TECHNICAL SUPERVISORS?""; ""Four Types of High-Tech Managers (And What Motivates Them)""; ""Type #1: Craftspeople""; ""Type #2: Jungle Fighters""; ""Type #3: Company Men and Women""; ""Type #4: Games Players""