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Coaching for Development : Skills for Managers and Team Leaders.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Minor, Marianne
Otros Autores: Racine, Robert, Mapson, Ralph
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Menlo Park : Course Technology Crisp, 1995.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • ""TITLE""; ""COPYRIGHT""; ""Dedicationâ€?""; ""ABOUT THE AUTHOR""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I The New Role of Manager as Coach""; ""MANAGERSâ€? NEW ROLES""; ""TEN TRENDS CHANGING MANAGERSâ€? ROLES""; ""#1. Restructuring""; ""#2. Temporary Workers""; ""#3. Globalization""; ""#4. New Technologies""; ""#5. Reengineering""; ""#6. Ownership""; ""#7. Accelerating Change""; ""#8. Self-Directed Teams""; ""#9. Demographic Shifts""; ""#10. Women-Owned and -Managed Businesses""; ""LONG-TERM IMPLICATIONS""; ""The Positive Impact""; ""SECTION II Coaching for Development""
  • ""WHAT IS COACHING FOR DEVELOPMENT?""""COACHING LEVELS""; ""SECTION III A Systems Approach for Development""; ""THE FIVE PHASES OF DEVELOPMENT""; ""PHASE 1: CREATE A CULTURE OF CONTINUOUS IMPROVEMENT""; ""PHASE 2: POSTER TEAMWORK""; ""PHASE 3: ANALYZE COMPETENCIES ASSESS DEVELOPMENTAL NEEDS""; ""PHASE 4: PROVIDE DEVELOPMENTAL OPPORTUNITIES AND SUPPORT""; ""Options for Development""; ""Employee Development Guidelines""; ""Ten Ways to Turn Training into Performance""; ""PHASE 5: CONDUCT COACHING SESSIONS FOR SUCCESS""; ""SECTION IV The Roles of a Coach""; ""THE FIVE ROLES OF A COACH""
  • ""Major Questions Employees Want Answered""""SPONSOR""; ""Best Behaviors for Sponsors""; ""More Tips on Sponsoring""; ""MENTOR""; ""Best Behaviors for Mentors""; ""APPRAISER""; ""Best Behaviors for Appraisers""; ""ROLE MODEL""; ""Best Behaviors for Role Models""; ""TEACHER""; ""Best Behaviors for Teachers""; ""CASE STUDIES: COACHING FOR DEVELOPMENT""; ""PUT YOUR KNOWLEDGE TO THE TEST""; ""SECTION V Tools for Coaches""; ""SIX TOOLS FOR COACHES""; ""LISTENING""; ""OBSERVING""; ""ANALYZING""; ""INTERVIEWING""; ""CONTRACTING""; ""GIVING FEEDBACK""; ""Providing Effective Feedback""
  • ""HOW TO GIVE EFFECTIVE FEEDBACK""""ACTION PLAN FOR SUCCESS""; ""Answers""; ""ANSWERS""