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20240329122006.0 |
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151017s1995 xx o 000 0 eng d |
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|a EBLCP
|b eng
|e pn
|c EBLCP
|d OCLCQ
|d MERUC
|d ZCU
|d ICG
|d OCLCO
|d OCLCF
|d OCLCQ
|d OCLCO
|d OCLCQ
|d AU@
|d OCLCQ
|d OCLCO
|d OCLCQ
|d OCLCO
|d OCLCQ
|d OCLCL
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| 020 |
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|a 9781560523062
|q (paperback)
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|a 1560523069
|q (paperback)
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|a DEBBG
|b BV044095529
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|a (OCoLC)922966899
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|a BF698.35.N44.K73 1995eb
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| 082 |
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4 |
|a 658.3/045
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| 049 |
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|a UAMI
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| 100 |
1 |
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|a Kravitz, S. Michael.
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| 245 |
1 |
0 |
|a Managing Negative People :
|b Strategies for Success.
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| 260 |
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|a Menlo Park :
|b Course Technology Crisp,
|c 1995.
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| 300 |
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|a 1 online resource (86 pages)
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 588 |
0 |
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|a Print version record.
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| 505 |
0 |
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|a ""TITLE""; ""COPYRIGHT""; ""PREFACE""; ""ABOUT THE AUTHOR""; ""ACKNOWLEDGMENTS""; ""CONTENTS""; ""INTRODUCTION""; ""SECTION I Understanding Negative People""; ""WHY IS DEALING WITH NEGATIVITY IMPORTANT?""; ""WHERE DOES NEGATIVITY COME FROM?""; ""HOW DO YOU EXPERIENCE NEGATIVITY?""; ""Survey Results""; ""INTERPRETATION OF NEGATIVITY WORKSHEETS""; ""WHAT CAUSES NEGATIVE, DIFFICULT PEOPLE?""; ""What Is Motivation?""; ""Needs Motivation""; ""Needs Motivation Assessment""; ""THE STEP SYSTEMâ?¢ TO BETTER COMMUNICATION""; ""Interpretation""; ""Matching Styles to Motivators""; ""Interpretation""
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| 505 |
8 |
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|a ""OTHER CAUSES OF NEGATIVE, DIFFICULT PEOPLE""""VALUES-DRIVEN MOTIVATION""; ""SELF-ESTEEM""; ""ATTITUDES""; ""Self-Esteem and Attitudes""; ""Self-Esteem and Attitude Assessment""; ""Assessment Interpretation""; ""NORMS""; ""Summary""; ""SECTION II Dealing with Negativity""; ""DEALING WITH OTHERS� NEGATIVITY""; ""SKILL #1: Avoid Personalizing""; ""SKILL #2: Use “I� Messages""; ""SKILL #3: Deal with Their Anger""; ""Breathe Slowly and Regularly""; ""Speak in a Calm Manner""; ""USE THE UAR PROCESS""; ""Deal with Their Anger""; ""Remove Yourself from Irrational People""
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| 505 |
8 |
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|a ""SKILL #4: Confornt Negative Conflict""""SKILL #5 Turn Things Around""; ""Using Opposite Statements""; ""Asking What Can Be Done""; ""WHEN YOU ARE THE NEGATIVE PERSON""; ""SECTION III Understanding Negators� Styles""; ""NEGATOR STYLES""; ""Identifying Negator Styles""; ""NEGATOR STYLE QUIZ""; ""Interpretation""; ""The Most Difficult Negator Styles""; ""Personal Style and Ability to Deal with Negators""; ""MATCHING COMMUNICATION STRATEGIES""; ""SECTION IV Overcoming Negativity Using the BEEP System""; ""TURNING UNDERSTANDING INTO ACTION""; ""BE BOLD AND ASSERTIVE WITH NEGATORS""
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|a ""EXPRESS THE PROBLEM AND SOLUTION CLEARLY""""STEP 1: Describe Behaviors and Determine Causes""; ""Evaluate the Causes""; ""STEP 2: Develop Solutions and Prepare a Script""; ""PREPARE A SCRIPT IN ADVANCE""; ""Preparing a Script""; ""EXPECT TO ACHIEVE YOUR GOALS""; ""Goal Achievement Assessment""; ""Scoring and Interpretation""; ""PRACTICE POSITIVE THINKING""; ""The AM/FM Approach""; ""An Everyday Example""; ""Tune in to Your Own “Positivity�""; ""Personal Worksheet for Positive Thinking: AM/FM Process""; ""Practice Makes It Perfect""; ""SECTION V Developing Your Action Plan""
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| 505 |
8 |
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|a ""BUILD YOUR POSITIVITY MUSCLES""""Positivity Building Survey""; ""Scoring and Interpretation""; ""Practice the Diamond Rule""; ""Personal Needs Survey""; ""Increase Relaxation""; ""Scheduling""; ""Experiencing Pleasant Events""; ""Natural Ways to Feel Good""; ""Taking Care of Your Body Through Diet and Sleep""; ""APPLY YOUR KNOWLEDGE""; ""REFERENCES""; ""Organizations:""; ""Publications:""; ""Assessment Instruments:""
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| 590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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| 650 |
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0 |
|a Negativism.
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| 650 |
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0 |
|a Personality and motivation.
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| 650 |
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2 |
|a Negativism
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| 650 |
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6 |
|a Négativisme.
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| 650 |
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6 |
|a Personnalité et motivation.
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| 650 |
|
7 |
|a Negativism
|2 fast
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| 650 |
|
7 |
|a Personality and motivation
|2 fast
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| 700 |
1 |
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|a Paris, Janis.
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| 700 |
1 |
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|a Mapson, Ralph.
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| 758 |
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|i has work:
|a Managing negative people : strategies for success (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCYY7Q9pQCVJMJ7xDMwCjkC
|4 https://id.oclc.org/worldcat/ontology/hasWork
|
| 776 |
0 |
8 |
|i Print version:
|a Kravitz, S. Michael.
|t Managing Negative People : Strategies for Success.
|d Menlo Park : Course Technology Crisp, ©1995
|z 9781560523062
|
| 856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3116901
|z Texto completo
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| 994 |
|
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|a 92
|b IZTAP
|
