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Tabla de Contenidos:
  • About the Authors; Introduction; Chapter 1: Alternative Roles; Part I: Training; Chapter 2: Empirical Data on Training; Chapter 3: Adapting Preferences; Part II: Task Management; Chapter 4: Task Allocation in Public Bureaucracies; Chapter 5: Task Allocation in Policing; Part III: Trust Brokering; Chapter 6: Trust Brokering; Chapter 7: Rules, Trust, and the Allocation of Time; Chapter 8: Leadership: Middle Managers and Supervision; Notes; References; Index.