International journal of quality and service sciences, volume 7, issue 1 : selected best papers from the 17th qmod-icqss conference.
This eBook contains 14 of the best papers selected from the 17th QMOD-ICQSS conference. Chapter one focuses on a Comprehensive quality assessment of Czech higher education institutions, chapter 2 looks at the Nonlinear impact of online retail characteristics on customer satisfaction and loyalty and...
Clasificación: | Libro Electrónico |
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Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
London :
Emerald Group Publ,
2015.
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Colección: | International Journal of Quality and Service Sciences: Volume 7, Issue 1.
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Temas: | |
Acceso en línea: | Texto completo |