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International journal of quality and service sciences, volume 7, issue 1 : selected best papers from the 17th qmod-icqss conference.

This eBook contains 14 of the best papers selected from the 17th QMOD-ICQSS conference. Chapter one focuses on a Comprehensive quality assessment of Czech higher education institutions, chapter 2 looks at the Nonlinear impact of online retail characteristics on customer satisfaction and loyalty and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Emerald Group Publ, 2015.
Colección:International Journal of Quality and Service Sciences: Volume 7, Issue 1.
Temas:
Acceso en línea:Texto completo