Cargando…
International journal of quality and service sciences, volume 7, issue 1 : selected best papers from the 17th qmod-icqss conference.
This eBook contains 14 of the best papers selected from the 17th QMOD-ICQSS conference. Chapter one focuses on a Comprehensive quality assessment of Czech higher education institutions, chapter 2 looks at the Nonlinear impact of online retail characteristics on customer satisfaction and loyalty and...
| Clasificación: | Libro Electrónico |
|---|---|
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Emerald Group Publ,
2015.
|
| Colección: | International Journal of Quality and Service Sciences: Volume 7, Issue 1.
|
| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | This eBook contains 14 of the best papers selected from the 17th QMOD-ICQSS conference. Chapter one focuses on a Comprehensive quality assessment of Czech higher education institutions, chapter 2 looks at the Nonlinear impact of online retail characteristics on customer satisfaction and loyalty and chapter 3 investigates service quality and customer satisfaction in liner shipping. Chapter 4 asks the question ""Do corporate sustainability practices enhance organizational economic performance?"", chapter 5 looks at learning from criticisms of quality management and chapter 6 looks at developing sc |
|---|---|
| Descripción Física: | 1 online resource |
| ISBN: | 1785604570 9781785604577 |