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The handbook of global outsourcing and offshoring : the definitive guide to strategy and operations /

"The expansion of outsourcing and offshoring, and the emergence of new sourcing models are challenging existing management practices. It has become increasingly important to understand the phenomena, not least as a basis for suggesting what directions it will take, its impacts, how it has been...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Oshri, Ilan (Autor), Kotlarsky, Julia (Autor), Willcocks, Leslie (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Houndmills, Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2015.
Edición:3rd edition.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • List of tables and figures
  • Acknowledgements
  • Case study contributors
  • Introduction
  • Part I. Making a sourcing decision: 1. Overview of the global sourcing marketplace; 2. Sourcing models: what and when to outsource or offshore; 3. Country attractiveness for sourcing; 4. The attractiveness of western countries for outsourcing services and backsourcing
  • Part II. Building sourcing competencies: 5. Supplier configurations and capabilities; 6. Supplier selection, retained management capabilities and legal issues; 7. Leveraging knowledge and expertise
  • Part III. Managing sourcing relationships: 8. The outsourcing life cycle and the transition phase; 9. Governance of outsourcing relationships; 10. Managing globally distributed teams; 11. Captive and shared service centres; 12. Innovation through outsourcing
  • Appendix A
  • References.