From conflict to conciliation : how to defuse difficult situations /

The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Purkey, William Watson (Autor), Schmidt, John J., 1946- (Autor), Novak, John M. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks, California : Corwin, [2010]
Colección:NU Curriculum.
Temas:
School management and organization.
School crisis management.
Conflict management.
Administration scolaire.
Écoles > Gestion de crise.
Gestion des conflits.
EDUCATION > Administration > General.
EDUCATION > Organizations & Institutions.
Conflict management
School crisis management
School management and organization
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Conflict and the Six-C process
  • 2. Concern
  • 3. Confer
  • 4. Consult
  • 5. Confront
  • 6. Combat
  • 7. Conciliation and beyond.

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