Quality management in a lean health care environment /

Quality in a lean health care setting has one ultimate goal--to improve care delivery and value for the patient. The purpose of this book is to provide a blueprint to hospitals, healthcare organizations, leaders, and patient-facing workers with tools, training, and ideas to address quality within th...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Collins, Daniel, 1962- (Autor), Mannon, Melissa (Medical policy specialist) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, NY : Business Expert Press, 2015.
Colección:Health care management collection.
Temas:
Medical care > Quality control.
Health services administration.
Leadership.
Quality control.
Health Care Sector
Quality Control
Quality Assurance, Health Care
Leadership
Soins médicaux > Qualité > Contrôle.
Services de santé > Administration.
Qualité > Contrôle.
quality control.
POLITICAL SCIENCE > Public Policy > Social Security.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Quality control
Health services administration
Medical care > Quality control
lean
lean health care
quality improvement
quality management
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. Foundation: quality at the Source Gemba
  • 2. Pillars: coaching, improvement process, and data measurement
  • 3. Roof: true north, sustainment culture
  • 4. Conclusion
  • Appendix 1. RCA standard work
  • Appendix 2. Huddle board standard work
  • Appendix 3. PICK chart standard work
  • Notes
  • References
  • Index.

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