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Conflict resolution for the helping professions /
Barsky's hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, advocates, facilitators, and peacebuilders. Read...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, New York :
Oxford University Press,
2014.
|
| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 049 | |a UAMI | ||
| 100 | 1 | |a Barsky, Allan Edward, |e author. | |
| 245 | 1 | 0 | |a Conflict resolution for the helping professions / |c Allan Edward Barsky. |
| 250 | |a Second edition. | ||
| 264 | 1 | |a New York, New York : |b Oxford University Press, |c 2014. | |
| 264 | 4 | |c ©2014 | |
| 300 | |a 1 online resource (xvii, 364 pages) : |b illustrations, tables | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Cover; Conflict Resolution for the Helping Professions; Copyright; Dedication; Contents; Preface; About the Author; About the Cover; 1 Introduction; CONFLICT RESOLUTION ROLES AND DEFINITIONS; THEORETICAL CONTEXT; 1. Psychology; 2. Business Administration; 3. Law; 4. Education; 5. Social Work and Related Professions; 6. Political Science and Strategic Studies; 7. Radical Perspectives; 8. Eclectic and Integrative Approaches; SAFE CLASSROOM AND CONSTRUCTIVE FEEDBACK; USING THIS TEXT TO MAXIMIZE LEARNING; KEY POINTS; DISCUSSION QUESTIONS AND EXERCISES; CONFLICTIA. | |
| 505 | 8 | |a ROLE-PLAY 1.1: "SUFFER THE BUFFER"Confidential Facts for Plato and Phineas; Confidential facts for Nyron; Confidential facts for Observers; 2 The Reflective CR Practitioner; PERSONAL AND PROFESSIONAL AWARENESS; 1. Emotions; 2. Cultural Awareness; 3. Conscious and Artistic Use of Self; VALUE BASE; 1. In Search of Common Values; 2. Satisfaction, Social Justice, and Transformation; 3. Attitude toward Power; 4. Professional Ethics; 5. Values Clarification; CONFLICT STYLES; 1. Avoiders; 2. Accommodators; 3. Competitors; 4. Compromisers; 5. Collaborators; 6. Selective Use of Styles; BASIC SKILLS. | |
| 505 | 8 | |a 1. Listening2. Questioning; 3. Making Statements; 4. Written Communication; KEY POINTS; DISCUSSION QUESTIONS AND EXERCISES; ROLE-PLAY 2.1: "LISTENING TO ANGER"; ROLE-PLAY 2.2: "POLICIES FOR DIVERSITY PLUS"; 3 Negotiation; CONTRACTING; APPROACHES TO NEGOTIATION; POWER-BASED NEGOTIATION; RIGHTS-BASED NEGOTIATION; INTEREST-BASED NEGOTIATION; 1. Focus on Interests, Not Positions; 2. Invent Options for Mutual Gain; 3. Apply Objective Criteria; 4. Improve Communication; 5. Build a Positive Negotiating Relationship; 6. Consider Alternatives; 7. Obtain Commitments. | |
| 505 | 8 | |a 8. Limitations of Interest-Based NegotiationTRANSFORMATIVE NEGOTIATION; 1. Empowerment; 2. Recognition; 3. Limitations of Transformation; CULTURAL DIVERSITY ISSUES; PREPARATION FOR NEGOTIATION; KEY POINTS; DISCUSSION QUESTIONS AND EXERCISES; ROLE-PLAY 3.1: "CONTRACTING WITH CLEM"; ROLE-PLAY 3.2: "NEGOTIATING FOR GRADES"-FOUR APPROACHES; ROLE-PLAY 3.3: "EXTERNAL EVALUATION CONFLICT"-CONFLICT STYLES AND INTEREST-BASED NEGOTIATION; ROLE-PLAY 3.4: "JOINT COUNSELING DEBATE"-SKILLSDEVELOPMENT; ROLE-PLAY 3.5: "WHAT DO I GET FOR ROLE-PLAYING?"-NEGOTIATING CLOSE TO HOME; MAJOR ASSIGNMENTS. | |
| 505 | 8 | |a ASSIGNMENT 3A: PHYLLIS'S CASESandy's Confidential Facts (not to be read by Phyllis); Phyllis's Confidential Facts (not to be read by Sandy); ASSIGNMENT 3B: METHADONE MAINTENANCE CASE; Darth's Confidential Facts; Sidney's Confidential Facts; 4 Mediation; APPROACHES TO MEDIATION; 1. Voluntary; 2. Confidential; 3. Nonadversarial; 4. Neutral Third Party; 5. Equal Bargaining Power; 6. Mutually Satisfying Agreement; WAYS HELPING PROFESSIONALS CAN USE MEDIATION; 1. Emergent Mediation; 2. Contractual Mediation; MEDIATION BETWEEN INDIVIDUALS:A CASE ILLUSTRATION; 1. Preparation. | |
| 520 | |a Barsky's hands-on text provides the theory, skills, and exercises to prepare readers for an array of conflict situations. It encourages developing professionals to see themselves as reflective practitioners in the roles of negotiators, mediators, advocates, facilitators, and peacebuilders. Readers will learn how to analyze conflict situations and develop theory-based strategies that can be used to intervene in an ethical and effective manner. Examples and exercises demonstrate how to apply conflict resolution skills when working with individuals, families, groups, organizations, and diverse co. | ||
| 546 | |a English. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Conflict management. | |
| 650 | 6 | |a Gestion des conflits. | |
| 650 | 7 | |a SOCIAL SCIENCE |x General. |2 bisacsh | |
| 650 | 7 | |a Conflict management |2 fast | |
| 758 | |i has work: |a Conflict resolution for the helping professions (Text) |1 https://id.oclc.org/worldcat/entity/E39PCH8b6dYDyqrTm4Dkhbf6rq |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Barsky, Allan Edward. |t Conflict resolution for the helping professions. |b Second edition. |d New York, New York : Oxford University Press, ©2014 |h xvii, 364 pages |z 9780190209292 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1695933 |z Texto completo |
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