Tabla de Contenidos:
  • The history and profile of the corporate information service / Katharine Schopflin
  • Managing the corporate intranet / James Mullan
  • Internal and external marketing by information professionals / Shaunna Mireau
  • The hybrid librarian-IT expert / Linda-Jean Schneider and Simon Barron
  • Building a corporate taxonomy / Helen Lippell
  • Practical knowledge management : stories from the front line / Danny Budzak
  • Successfully managing your team through change and transition / Andrew Grave
  • Successful management of insight, intelligence and information functions in a global organization / Philip M. Weinberg
  • Working with suppliers and licensing for e-libraries / Tina Reynolds, Linda-Jean Schneider and Fiona Fogden
  • Training end-users in the workplace / Anneli Sarkanen and Katy Stoddard.