Cargando…

Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things /

Mostrar otras versiones (1)

"Leverage digital technologies to achieve competitive advantage through better processes, products, customer relationships and innovation How does Information Technology enable competitive advantage? Digital Disciplines details four strategies that exploit today's digital technologies to c...

Descripción completa

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Weinman, Joe, 1958- (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Hoboken : Wiley, 2015.
Temas:	Internet marketing. Leadership. Customer services. Marketing sur Internet. Service à la clientèle. BUSINESS & ECONOMICS > Industries > Computer Industry. Customer services Internet marketing Leadership
Acceso en línea:	Texto completo Texto completo

Ejemplares similares

Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things /
por: Weinman, Joe, 1958-
Publicado: (2015)

The ultimate online customer service guide : how to connect with your customers to sell more! /
por: Collier, Marsha
Publicado: (2011)

Customer service : new rules for a social media world /
por: Shankman, Peter
Publicado: (2011)

Reaching the interactive customer : integrated services for the digital world /
por: Tomsen, Mai-lan
Publicado: (2003)

The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business /
por: Scott, David Meerman
Publicado: (2014)

The user is always right : a practical guide to creating and using personas for the Web /
por: Mulder, Steve, 1968-
Publicado: (2006)

Delivering Knock Your Socks Off Service.
Publicado: (2002)

Business-to-business services : multiple markets and multi-disciplinary perspectives for the twenty-first century /
Publicado: (2007)

Designing experiences /
por: Rossman, J. Robert (James Robert), 1946-, et al.
Publicado: (2019)

The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business /
por: Scott, David Meerman
Publicado: (2016)

The Connected Company /
por: Gray, David, 1957-, et al.
Publicado: (2014)

Wired and Dangerous : How Your Customers Have Changed and What to Do About It.
por: Bell, Chip R.
Publicado: (2011)

Build your community : turn your connections into a powerful online community /
por: Millington, Richard
Publicado: (2023)

Wired and dangerous : how your customers have changed and what to do about it /
por: Bell, Chip R.
Publicado: (2011)

Effective client management in professional services : how to build successful client relationships /
por: Berkovi, Jack
Publicado: (2014)

Marketing for rainmakers : 52 rules of engagement to attract and retain customers for life /
por: Fragasso, Philip M., 1950-
Publicado: (2008)

Contemporary issues in digital marketing /
Publicado: (2021)

Salesforce Marketing Cloud for dummies /
por: Bullock, Chester, et al.
Publicado: (2017)

Innovation and quality improvement in service organizations /
Publicado: (2002)

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
por: Allen, Danica R., 1959-
Publicado: (2004)

Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector /
por: Halinen, Aino, 1961-
Publicado: (1997)

The power of foursquare : 7 innovative ways to get your customers to check in wherever they are /
por: Gallo, Carmine
Publicado: (2012)

Flip the funnel : how to use existing customers to gain new ones /
por: Jaffe, Joseph, 1970-
Publicado: (2010)

Developing a Market Orientation.
por: Deshpande, Professor Rohit
Publicado: (1999)

The customer service solution : managing emotions, trust, and control to win your customer's business /
por: Dasu, Sriram
Publicado: (2013)

Marketing in the moment : the practical guide to using Web 3.0 marketing to reach your customers first /
por: Tasner, Michael Scott, 1984-
Publicado: (2010)

Build your community : turn your connections into a powerful online community /
por: Millington, Richard
Publicado: (2021)

Do it wrong quickly : how the web changes the old marketing rules /
por: Moran, Mike, 1958-
Publicado: (2007)

Effective client management in professional services : how to build successful client relationships /
por: Berkovi, Jack
Publicado: (2014)

Winning the customer : turn consumers into fans and get them to spend more /
por: Imbriano, Lou, et al.
Publicado: (2011)

No forms, no spam, no cold calls : the next generation of account-based sales and marketing /
por: Conant, Latané
Publicado: (2023)

The customer-driven organization : employing the kano model /
por: Coleman, Lance B.
Publicado: (2014)

Marketing services and resources in information organizations /
por: Yi, Zhixian
Publicado: (2018)

A complaint is a gift : recovering customer loyalty when things go wrong /
por: Barlow, Janelle, 1943-
Publicado: (2008)

Customer-centricity : the new path to product innovation and profitability /
por: Valls, Josep-Francesc
Publicado: (2018)

Customer-centricity : the new path to product innovation and profitability /
por: Valls, Josep-Francesc
Publicado: (2018)

A new paradigm in marketing-- the service dominant logic : academia's reactions to the theory of Vargo and Lusch /
por: Weißenfels, Christina
Publicado: (2015)

Winning with customers : a playbook for B2B /
por: Pigues, D. Keith
Publicado: (2010)

10 principles of modern marketing : to be successful in the digital era, marketers should adopt the best new modern practices as well as rethink and refine classic approaches /
por: Lewnes, Ann, et al.
Publicado: (2019)

Cultural perspectives on services marketing /
Publicado: (2005)

Cannot write session to /tmp/vufind_sessions/sess_osorfp8n23381lsl6cvs73qab1