Get along, get it done, get ahead : interpersonal communication in the diverse workplace /

This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approac...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Hynes, Geraldine E. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
Edición:First edition.
Colección:Corporate communication collection,
Temas:
Communication in management.
Intercultural communication.
Communication en gestion.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Communication in management
Intercultural communication
managerial communication
diversity
teams
supervisory communication
interpersonal communication
business communication
cultural competence
training
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Part 1. Communication cornerstones
  • 1. Diversity appreciation
  • 2. Cultural competence
  • 3. The sequence for success
  • Part 2. Get along
  • 4. Strategies for finding out what's going on
  • 5. Strategies for strengthening work relationships
  • Part 3. Get it done
  • 6. Strategies for communicating job expectations
  • 7. Strategies for giving corrective feedback
  • 8. Strategies for managing conflict
  • 9. Strategies for detecting deception
  • Part 4. Get ahead
  • 10. Trends in the global work environment
  • 11. Strategies for thriving in tomorrow's global workplace
  • Appendix 1. Managerial communication competencies survey
  • Appendix 2. Presentation rubric listener feedback about presentation
  • Appendix 3. Work plan template
  • Bibliography
  • Index.

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