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Get along, get it done, get ahead : interpersonal communication in the diverse workplace /
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approac...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
|
| Edición: | First edition. |
| Colección: | Corporate communication collection,
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 049 | |a UAMI | ||
| 100 | 1 | |a Hynes, Geraldine E., |e author. | |
| 245 | 1 | 0 | |a Get along, get it done, get ahead : |b interpersonal communication in the diverse workplace / |c Geraldine E. Hynes. |
| 250 | |a First edition. | ||
| 264 | 1 | |a New York, New York (222 East 46th Street, New York, NY 10017) : |b Business Expert Press, |c 2015. | |
| 300 | |a 1 online resource (1 PDF (xii, 179 pages)) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Corporate communication collection, |x 2156-8170 | |
| 500 | |a Title from PDF title page (viewed on June 6, 2015). | ||
| 504 | |a Includes bibliographical references (pages 169-174) and index. | ||
| 505 | 0 | |a Part 1. Communication cornerstones -- 1. Diversity appreciation -- 2. Cultural competence -- 3. The sequence for success -- Part 2. Get along -- 4. Strategies for finding out what's going on -- 5. Strategies for strengthening work relationships -- Part 3. Get it done -- 6. Strategies for communicating job expectations -- 7. Strategies for giving corrective feedback -- 8. Strategies for managing conflict -- 9. Strategies for detecting deception -- Part 4. Get ahead -- 10. Trends in the global work environment -- 11. Strategies for thriving in tomorrow's global workplace -- Appendix 1. Managerial communication competencies survey -- Appendix 2. Presentation rubric listener feedback about presentation -- Appendix 3. Work plan template -- Bibliography -- Index. | |
| 520 | 3 | |a This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training. | |
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Communication in management. | |
| 650 | 0 | |a Intercultural communication. | |
| 650 | 6 | |a Communication en gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Communication in management |2 fast | |
| 650 | 7 | |a Intercultural communication |2 fast | |
| 653 | |a managerial communication | ||
| 653 | |a diversity | ||
| 653 | |a teams | ||
| 653 | |a supervisory communication | ||
| 653 | |a interpersonal communication | ||
| 653 | |a business communication | ||
| 653 | |a cultural competence | ||
| 653 | |a training | ||
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| 830 | 0 | |a Corporate communication collection, |x 2156-8170 | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=2059109 |z Texto completo |
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