Get along, get it done, get ahead : interpersonal communication in the diverse workplace /
This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approac...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2015.
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Edición: | First edition. |
Colección: | Corporate communication collection,
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Temas: | |
Acceso en línea: | Texto completo |
Sumario: | This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training. |
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Notas: | Title from PDF title page (viewed on June 6, 2015). |
Descripción Física: | 1 online resource (1 PDF (xii, 179 pages)) |
Bibliografía: | Includes bibliographical references (pages 169-174) and index. |
ISBN: | 9781631571312 1631571311 |
ISSN: | 2156-8170 |