Mistreatment in organizations /

Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplac...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Perrewé, Pamela L. (Editor ), Halbesleben, Jonathon R. B. (Editor ), Rosen, Christopher C. (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley, UK : Emerald Group Publishing Limited, 2015.
Edición:First edition.
Colección:Research in occupational stress and well being ; v. 13.
Temas:
Employees > Abuse of.
Quality of work life.
Job stress.
Customer relations.
Personnel > Violence envers.
Qualité de la vie au travail.
Stress dû au travail.
Occupational & industrial psychology.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Customer relations
Employees > Abuse of
Job stress
Quality of work life
Acceso en línea:Texto completo
Texto completo
Descripción
Sumario:Volume 13 of Research in Occupational Stress and Well Being is focused on mistreatment in organizations. Mistreatment can be damaging to the individual as well as to the organization. This volume includes critical topics on customer mistreatment, aggression in the workplace, incivility, and workplace ostracism.
Descripción Física:1 online resource (xiv, 270 pages)
Bibliografía:Includes bibliographical references at the end of each chapters.
ISBN:9781785601163
1785601164
1785601172
9781785601170

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