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|a Mackay, Anna-Lucia,
|e author.
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245 |
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|a The four mindsets :
|b how to influence, motivate and lead a high performance team /
|c Anna-Lucia Mackay.
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264 |
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|a Milton, Qld. :
|b John Wiley and Sons Australia, Ltd,
|c 2015.
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300 |
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|a 1 online resource
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
|b c
|2 rdamedia
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|a online resource
|b cr
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|a Includes index.
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|a The Four MINDSETS; Contents; About the author; Acknowledgements; Preface; How to use this book; Introduction; Part I The Emotional Intelligence Mindset; chapter 1 The manager as role model -- the key to influence; Consistency; A caring nature; Authenticity and sincerity; chapter 2 How to develop emotional intelligence: Step 1 -- self-awareness; chapter 3 How to develop emotional intelligence: Step 2 -- self-management; Self-control; They have a balanced perspective; They are able to reframe situations; They think about 'what's in it for me' (WIIFM); They are able to depersonalise.
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|a They prepare ahead of time for uncomfortable situationsResilience; They simplify their lives; They 'lighten up'; They take command of their life; They balance their lifestyle; They work to maintain their health; They stay true to themselves; They understand what happiness is and isn't!; They keep the right company; chapter 4 How to build trust; Personal vs professional trust; Knowing and showing yourself; Transparency; Acceptance; Congruence; Reliability; Part II The Connection Mindset; chapter 5 Understanding what makes people tick and Learned Intuition; Empathy.
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|a Chapter 6 How to connect people to the businessLevel 1: Communicate; Product communication; People communication; Process communication; Level 2: Connect; chapter 7 How to create a personal connection; Personal presentation; Body language; Tone; Spoken word; Written word; Social presence; chapter 8 How to have a challenging conversation without breaking connection; Step 1: Timing and preparation; Step 2: Ask questions; Step 3: Listen, look and learn tips; Step 4: Knowledge sharing; Step 5: Identify issues; Step 6: Needs; Step 7: Gain commitment; Part III The Growth Mindset.
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|a Chapter 9 How to teach people confidencePersonal awareness; People aptitude; Product awareness; Process aptitude; chapter 10 The manager as trainer -- how to share knowledge and train your team quickly; chapter 11 How learners think and how to adapt your style; The A quadrant -- known as the blue thinking preference; The B quadrant -- known as the green thinking preference; The C quadrant -- known as the red thinking preference; The D quadrant -- known as the yellow thinking preference; chapter 12 The manager as coach and mentor -- 10 essential tips; Part IV The Performance Mindset.
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|a Chapter 13 How to recruit the right people into your teamStep 1: Analyse the job; Step 2: Develop structured questions; Step 3: Conduct the interview -- the STAR technique; Step 4: Rank responses; Step 5: Evaluate results; chapter 14 The 90-day critical period -- how to attach and align your people; Attachment and alignment; The pre-employment phase; The 90-day critical period; Induction; Orientation phase; Core messages; Rotation; Incremental learning; End of induction/probation feedback; chapter 15 How to increase focus and accountability; Setting the right expectations; Job role expectations.
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|a Connect, focus, align, and activate your team to increase performance fast The Four Mindsets: How to Influence, Motivate, and Lead High Performance Teams holds the key to significantly increasing productivity, performance, and revenue in your organisation. Developed as a guide proven to help all levels of managers to connect, focus, align and activate their teams to elevate results, this book also serves as a low-cost, first step, alternative to expensive training, coaching and mentoring programs by providing a range of resources and tools to use and become a 'best in class' leader today.
|
590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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0 |
|a Management.
|
650 |
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0 |
|a Leadership.
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650 |
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0 |
|a Employee motivation.
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650 |
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0 |
|a Personnel management.
|
650 |
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2 |
|a Leadership
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650 |
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2 |
|a Personnel Management
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650 |
|
6 |
|a Gestion.
|
650 |
|
6 |
|a Leadership.
|
650 |
|
6 |
|a Personnel
|x Motivation.
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650 |
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6 |
|a Personnel
|x Direction.
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650 |
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7 |
|a management.
|2 aat
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650 |
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|a BUSINESS & ECONOMICS
|x Industrial Management.
|2 bisacsh
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650 |
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|a BUSINESS & ECONOMICS
|x Management.
|2 bisacsh
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650 |
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|a BUSINESS & ECONOMICS
|x Management Science.
|2 bisacsh
|
650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Organizational Behavior.
|2 bisacsh
|
650 |
|
7 |
|a Employee motivation
|2 fast
|
650 |
|
7 |
|a Leadership
|2 fast
|
650 |
|
7 |
|a Management
|2 fast
|
650 |
|
7 |
|a Personnel management
|2 fast
|
653 |
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|a Australian
|
776 |
0 |
8 |
|i Print version:
|a Mackay, Anna-Lucia.
|t Four Mindsets : How to Influence, Motivate and Lead High Performance Teams.
|d Hoboken : Wiley, ©2015
|z 9780730324782
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