Continual service improvement manager : careers in IT service management /

The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progressi...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Whapples, David (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Wiltshire, England : BCS, 2015.
Colección:BCS Guides to IT Roles.
Temas:
Information technology > Management.
Support services (Management)
Technologie de l'information > Gestion.
Services de soutien (Gestion)
Computing & information technology.
Network management.
Office systems & equipment.
Advice on careers & achieving success.
Business strategy.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
COMPUTERS > Computer Literacy.
COMPUTERS > Computer Science.
COMPUTERS > Data Processing.
COMPUTERS > Hardware > General.
COMPUTERS > Information Technology.
COMPUTERS > Machine Theory.
COMPUTERS > Reference.
Information technology > Management
Information technology: general topics.
Knowledge management.
System administration.
Acceso en línea:Texto completo

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